Subscribe to the gold package and get unlimited access to Shamra Academy
Register a new userClustering of Social Media Messages for Humanitarian Aid Response during Crisis
115
0
0.0
(
0
)
Added by
Swati Padhee
Publication date
2020
fields
Informatics Engineering
and research's language is
English
Authors
Swati Padhee
Ask ChatGPT about the research
No Arabic abstract
Social media has quickly grown into an essential tool for people to communicate and express their needs during crisis events. Prior work in analyzing social media data for crisis management has focused primarily on automatically identifying actionable (or, informative) crisis-related messages. In this work, we show that recent advances in Deep Learning and Natural Language Processing outperform prior approaches for the task of classifying informativeness and encourage the field to adopt them for their research or even deployment. We also extend these methods to two sub-tasks of informativeness and find that the Deep Learning methods are effective here as well.
rate research
Read More
Time-critical analysis of social media streams is important for humanitarian organizations for planing rapid response during disasters. The textit{crisis informatics} research community has developed several techniques and systems for processing and classifying big crisis-related data posted on social media. However, due to the dispersed nature of the datasets used in the literature (e.g., for training models), it is not possible to compare the results and measure the progress made towards building better models for crisis informatics tasks. In this work, we attempt to bridge this gap by combining various existing crisis-related datasets. We consolidate eight human-annotated datasets and provide 166.1k and 141.5k tweets for textit{informativeness} and textit{humanitarian} classification tasks, respectively. We believe that the consolidated dataset will help train more sophisticated models. Moreover, we provide benchmarks for both binary and multiclass classification tasks using several deep learning architecrures including, CNN, fastText, and transformers. We make the dataset and scripts available at: https://crisisnlp.qcri.org/crisis_datasets_benchmarks.html
The spread of COVID-19 has sparked racism, hate, and xenophobia in social media targeted at Chinese and broader Asian communities. However, little is known about how racial hate spreads during a pandemic and the role of counterhate speech in mitigating the spread. Here we study the evolution and spread of anti-Asian hate speech through the lens of Twitter. We create COVID-HATE, the largest dataset of anti-Asian hate and counterhate spanning three months, containing over 30 million tweets, and a social network with over 87 million nodes. By creating a novel hand-labeled dataset of 2,400 tweets, we train a text classifier to identify hate and counterhate tweets that achieves an average AUROC of 0.852. We identify 891,204 hate and 200,198 counterhate tweets in COVID-HATE. Using this data to conduct longitudinal analysis, we find that while hateful users are less engaged in the COVID-19 discussions prior to their first anti-Asian tweet, they become more vocal and engaged afterwards compared to counterhate users. We find that bots comprise 10.4% of hateful users and are more vocal and hateful compared to non-bot users. Comparing bot accounts, we show that hateful bots are more successful in attracting followers compared to counterhate bots. Analysis of the social network reveals that hateful and counterhate users interact and engage extensively with one another, instead of living in isolated polarized communities. Furthermore, we find that hate is contagious and nodes are highly likely to become hateful after being exposed to hateful content. Importantly, our analysis reveals that counterhate messages can discourage users from turning hateful in the first place. Overall, this work presents a comprehensive overview of anti-Asian hate and counterhate content during a pandemic. The COVID-HATE dataset is available at http://claws.cc.gatech.edu/covid.
The increasing pervasiveness of social media creates new opportunities to study human social behavior, while challenging our capability to analyze their massive data streams. One of the emerging tasks is to distinguish between different kinds of activities, for example engineered misinformation campaigns versus spontaneous communication. Such detection problems require a formal definition of meme, or unit of information that can spread from person to person through the social network. Once a meme is identified, supervised learning methods can be applied to classify different types of communication. The appropriate granularity of a meme, however, is hardly captured from existing entities such as tags and keywords. Here we present a framework for the novel task of detecting memes by clustering messages from large streams of social data. We evaluate various similarity measures that leverage content, metadata, network features, and their combinations. We also explore the idea of pre-clustering on the basis of existing entities. A systematic evaluation is carried out using a manually curated dataset as ground truth. Our analysis shows that pre-clustering and a combination of heterogeneous features yield the best trade-off between number of clusters and their quality, demonstrating that a simple combination based on pairwise maximization of similarity is as effective as a non-trivial optimization of parameters. Our approach is fully automatic, unsupervised, and scalable for real-time detection of memes in streaming data.
During natural or man-made disasters, humanitarian response organizations look for useful information to support their decision-making processes. Social media platforms such as Twitter have been considered as a vital source of useful information for disaster response and management. Despite advances in natural language processing techniques, processing short and informal Twitter messages is a challenging task. In this paper, we propose to use Deep Neural Network (DNN) to address two types of information needs of response organizations: 1) identifying informative tweets and 2) classifying them into topical classes. DNNs use distributed representation of words and learn the representation as well as higher level features automatically for the classification task. We propose a new online algorithm based on stochastic gradient descent to train DNNs in an online fashion during disaster situations. We test our models using a crisis-related real-world Twitter dataset.
Social media is a rich source of rumours and corresponding community reactions. Rumours reflect different characteristics, some shared and some individual. We formulate the problem of classifying tweet level judgements of rumours as a supervised learning task. Both supervised and unsupervised domain adaptation are considered, in which tweets from a rumour are classified on the basis of other annotated rumours. We demonstrate how multi-task learning helps achieve good results on rumours from the 2011 England riots.
Log in to be able to interact and post comments
comments
Fetching comments
Sign in to be able to follow your search criteria
