No Arabic abstract
Fraud review detection is a hot research topic inrecent years. The Cold-start is a particularly new but significant problem referring to the failure of a detection system to recognize the authenticity of a new user. State-of-the-art solutions employ a translational knowledge graph embedding approach (TransE) to model the interaction of the components of a review system. However, these approaches suffer from the limitation of TransEin handling N-1 relations and the narrow scope of a single classification task, i.e., detecting fraudsters only. In this paper, we model a review system as a Heterogeneous InformationNetwork (HIN) which enables a unique representation to every component and performs graph inductive learning on the review data through aggregating features of nearby nodes. HIN with graph induction helps to address the camouflage issue (fraudsterswith genuine reviews) which has shown to be more severe when it is coupled with cold-start, i.e., new fraudsters with genuine first reviews. In this research, instead of focusing only on one component, detecting either fraud reviews or fraud users (fraudsters), vector representations are learnt for each component, enabling multi-component classification. In other words, we are able to detect fraud reviews, fraudsters, and fraud-targeted items, thus the name of our approach DFraud3. DFraud3 demonstrates a significant accuracy increase of 13% over the state of the art on Yelp.
Fraud detection is extremely critical for e-commerce business. It is the intent of the companies to detect and prevent fraud as early as possible. Existing fraud detection methods try to identify unexpected dense subgraphs and treat related nodes as suspicious. Spectral relaxation-based methods solve the problem efficiently but hurt the performance due to the relaxed constraints. Besides, many methods cannot be accelerated with parallel computation or control the number of returned suspicious nodes because they provide a set of subgraphs with diverse node sizes. These drawbacks affect the real-world applications of existing methods. In this paper, we propose an Ensemble-based Fraud Detection (EnsemFDet) method to scale up fraud detection in bipartite graphs by decomposing the original problem into subproblems on small-sized subgraphs. By oversampling the graph and solving the subproblems, the ensemble approach further votes suspicious nodes without sacrificing the prediction accuracy. Extensive experiments have been done on real transaction data from JD.com, which is one of the worlds largest e-commerce platforms. Experimental results demonstrate the effectiveness, practicability, and scalability of EnsemFDet. More specifically, EnsemFDet is up to 100x faster than the state-of-the-art methods due to its parallelism with all aspects of data.
As one of major challenges, cold-start problem plagues nearly all recommender systems. In particular, new items will be overlooked, impeding the development of new products online. Given limited resources, how to utilize the knowledge of recommender systems and design efficient marketing strategy for new items is extremely important. In this paper, we convert this ticklish issue into a clear mathematical problem based on a bipartite network representation. Under the most widely used algorithm in real e-commerce recommender systems, so-called the item-based collaborative filtering, we show that to simply push new items to active users is not a good strategy. To our surprise, experiments on real recommender systems indicate that to connect new items with some less active users will statistically yield better performance, namely these new items will have more chance to appear in other users recommendation lists. Further analysis suggests that the disassortative nature of recommender systems contributes to such observation. In a word, getting in-depth understanding on recommender systems could pave the way for the owners to popularize their cold-start products with low costs.
Payment card fraud causes multibillion dollar losses for banks and merchants worldwide, often fueling complex criminal activities. To address this, many real-time fraud detection systems use tree-based models, demanding complex feature engineering systems to efficiently enrich transactions with historical data while complying with millisecond-level latencies. In this work, we do not require those expensive features by using recurrent neural networks and treating payments as an interleaved sequence, where the history of each card is an unbounded, irregular sub-sequence. We present a complete RNN framework to detect fraud in real-time, proposing an efficient ML pipeline from preprocessing to deployment. We show that these feature-free, multi-sequence RNNs outperform state-of-the-art models saving millions of dollars in fraud detection and using fewer computational resources.
The application of machine learning to support the processing of large datasets holds promise in many industries, including financial services. However, practical issues for the full adoption of machine learning remain with the focus being on understanding and being able to explain the decisions and predictions made by complex models. In this paper, we explore explainability methods in the domain of real-time fraud detection by investigating the selection of appropriate background datasets and runtime trade-offs on both supervised and unsupervised models.
Many online applications, such as online social networks or knowledge bases, are often attacked by malicious users who commit different types of actions such as vandalism on Wikipedia or fraudulent reviews on eBay. Currently, most of the fraud detection approaches require a training dataset that contains records of both benign and malicious users. However, in practice, there are often no or very few records of malicious users. In this paper, we develop one-class adversarial nets (OCAN) for fraud detection using training data with only benign users. OCAN first uses LSTM-Autoencoder to learn the representations of benign users from their sequences of online activities. It then detects malicious users by training a discriminator with a complementary GAN model that is different from the regular GAN model. Experimental results show that our OCAN outperforms the state-of-the-art one-class classification models and achieves comparable performance with the latest multi-source LSTM model that requires both benign and malicious users in the training phase.