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Explainable Machine Learning for Fraud Detection

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 Added by Ismini Psychoula
 Publication date 2021
and research's language is English




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The application of machine learning to support the processing of large datasets holds promise in many industries, including financial services. However, practical issues for the full adoption of machine learning remain with the focus being on understanding and being able to explain the decisions and predictions made by complex models. In this paper, we explore explainability methods in the domain of real-time fraud detection by investigating the selection of appropriate background datasets and runtime trade-offs on both supervised and unsupervised models.



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Many online applications, such as online social networks or knowledge bases, are often attacked by malicious users who commit different types of actions such as vandalism on Wikipedia or fraudulent reviews on eBay. Currently, most of the fraud detection approaches require a training dataset that contains records of both benign and malicious users. However, in practice, there are often no or very few records of malicious users. In this paper, we develop one-class adversarial nets (OCAN) for fraud detection using training data with only benign users. OCAN first uses LSTM-Autoencoder to learn the representations of benign users from their sequences of online activities. It then detects malicious users by training a discriminator with a complementary GAN model that is different from the regular GAN model. Experimental results show that our OCAN outperforms the state-of-the-art one-class classification models and achieves comparable performance with the latest multi-source LSTM model that requires both benign and malicious users in the training phase.
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Payment card fraud causes multibillion dollar losses for banks and merchants worldwide, often fueling complex criminal activities. To address this, many real-time fraud detection systems use tree-based models, demanding complex feature engineering systems to efficiently enrich transactions with historical data while complying with millisecond-level latencies. In this work, we do not require those expensive features by using recurrent neural networks and treating payments as an interleaved sequence, where the history of each card is an unbounded, irregular sub-sequence. We present a complete RNN framework to detect fraud in real-time, proposing an efficient ML pipeline from preprocessing to deployment. We show that these feature-free, multi-sequence RNNs outperform state-of-the-art models saving millions of dollars in fraud detection and using fewer computational resources.

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