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Coach: A Coarse-to-Fine Approach for Cross-domain Slot Filling

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 Added by Zihan Liu
 Publication date 2020
and research's language is English




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As an essential task in task-oriented dialog systems, slot filling requires extensive training data in a certain domain. However, such data are not always available. Hence, cross-domain slot filling has naturally arisen to cope with this data scarcity problem. In this paper, we propose a Coarse-to-fine approach (Coach) for cross-domain slot filling. Our model first learns the general pattern of slot entities by detecting whether the tokens are slot entities or not. It then predicts the specific types for the slot entities. In addition, we propose a template regularization approach to improve the adaptation robustness by regularizing the representation of utterances based on utterance templates. Experimental results show that our model significantly outperforms state-of-the-art approaches in slot filling. Furthermore, our model can also be applied to the cross-domain named entity recognition task, and it achieves better adaptation performance than other existing baselines. The code is available at https://github.com/zliucr/coach.



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Slot filling is a fundamental task in dialog state tracking in task-oriented dialog systems. In multi-domain task-oriented dialog system, user utterances and system responses may mention multiple named entities and attributes values. A system needs to select those that are confirmed by the user and fill them into destined slots. One difficulty is that since a dialogue session contains multiple system-user turns, feeding in all the tokens into a deep model such as BERT can be challenging due to limited capacity of input word tokens and GPU memory. In this paper, we investigate an ontology-enhanced approach by matching the named entities occurred in all dialogue turns using ontology. The matched entities in the previous dialogue turns will be accumulated and encoded as additional inputs to a BERT-based dialogue state tracker. In addition, our improvement includes ontology constraint checking and the correction of slot name tokenization. Experimental results showed that our ontology-enhanced dialogue state tracker improves the joint goal accuracy (slot F1) from 52.63% (91.64%) to 53.91% (92%) on MultiWOZ 2.1 corpus.
Zero-shot cross-domain dialogue state tracking (DST) enables us to handle task-oriented dialogue in unseen domains without the expense of collecting in-domain data. In this paper, we propose a slot description enhanced generative approach for zero-shot cross-domain DST. Specifically, our model first encodes dialogue context and slots with a pre-trained self-attentive encoder, and generates slot values in an auto-regressive manner. In addition, we incorporate Slot Type Informed Descriptions that capture the shared information across slots to facilitate cross-domain knowledge transfer. Experimental results on the MultiWOZ dataset show that our proposed method significantly improves existing state-of-the-art results in the zero-shot cross-domain setting.
Slot filling, a fundamental module of spoken language understanding, often suffers from insufficient quantity and diversity of training data. To remedy this, we propose a novel Cluster-to-Cluster generation framework for Data Augmentation (DA), named C2C-GenDA. It enlarges the training set by reconstructing existing utterances into alternative expressions while keeping semantic. Different from previous DA works that reconstruct utterances one by one independently, C2C-GenDA jointly encodes multiple existing utterances of the same semantics and simultaneously decodes multiple unseen expressions. Jointly generating multiple new utterances allows to consider the relations between generated instances and encourages diversity. Besides, encoding multiple existing utterances endows C2C with a wider view of existing expressions, helping to reduce generation that duplicates existing data. Experiments on ATIS and Snips datasets show that instances augmented by C2C-GenDA improve slot filling by 7.99 (11.9%) and 5.76 (13.6%) F-scores respectively, when there are only hundreds of training utterances.
Automatically inducing high quality knowledge graphs from a given collection of documents still remains a challenging problem in AI. One way to make headway for this problem is through advancements in a related task known as slot filling. In this task, given an entity query in form of [Entity, Slot, ?], a system is asked to fill the slot by generating or extracting the missing value exploiting evidence extracted from relevant passage(s) in the given document collection. The recent works in the field try to solve this task in an end-to-end fashion using retrieval-based language models. In this paper, we present a novel approach to zero-shot slot filling that extends dense passage retrieval with hard negatives and robust training procedures for retrieval augmented generation models. Our model reports large improvements on both T-REx and zsRE slot filling datasets, improving both passage retrieval and slot value generation, and ranking at the top-1 position in the KILT leaderboard. Moreover, we demonstrate the robustness of our system showing its domain adaptation capability on a new variant of the TACRED dataset for slot filling, through a combination of zero/few-shot learning. We release the source code and pre-trained models.
Despite great progress in supervised semantic segmentation,a large performance drop is usually observed when deploying the model in the wild. Domain adaptation methods tackle the issue by aligning the source domain and the target domain. However, most existing methods attempt to perform the alignment from a holistic view, ignoring the underlying class-level data structure in the target domain. To fully exploit the supervision in the source domain, we propose a fine-grained adversarial learning strategy for class-level feature alignment while preserving the internal structure of semantics across domains. We adopt a fine-grained domain discriminator that not only plays as a domain distinguisher, but also differentiates domains at class level. The traditional binary domain labels are also generalized to domain encodings as the supervision signal to guide the fine-grained feature alignment. An analysis with Class Center Distance (CCD) validates that our fine-grained adversarial strategy achieves better class-level alignment compared to other state-of-the-art methods. Our method is easy to implement and its effectiveness is evaluated on three classical domain adaptation tasks, i.e., GTA5 to Cityscapes, SYNTHIA to Cityscapes and Cityscapes to Cross-City. Large performance gains show that our method outperforms other global feature alignment based and class-wise alignment based counterparts. The code is publicly available at https://github.com/JDAI-CV/FADA.
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