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Survey for Trust-aware Recommender Systems: A Deep Learning Perspective

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 Added by Manqing Dong
 Publication date 2020
and research's language is English




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A significant remaining challenge for existing recommender systems is that users may not trust the recommender systems for either lack of explanation or inaccurate recommendation results. Thus, it becomes critical to embrace a trustworthy recommender system. This survey provides a systemic summary of three categories of trust-aware recommender systems: social-aware recommender systems that leverage users social relationships; robust recommender systems that filter untruthful noises (e.g., spammers and fake information) or enhance attack resistance; explainable recommender systems that provide explanations of recommended items. We focus on the work based on deep learning techniques, an emerging area in the recommendation research.



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148 - Yishi Xu , Yingxue Zhang , Wei Guo 2020
Given the convenience of collecting information through online services, recommender systems now consume large scale data and play a more important role in improving user experience. With the recent emergence of Graph Neural Networks (GNNs), GNN-based recommender models have shown the advantage of modeling the recommender system as a user-item bipartite graph to learn representations of users and items. However, such models are expensive to train and difficult to perform frequent updates to provide the most up-to-date recommendations. In this work, we propose to update GNN-based recommender models incrementally so that the computation time can be greatly reduced and models can be updated more frequently. We develop a Graph Structure Aware Incremental Learning framework, GraphSAIL, to address the commonly experienced catastrophic forgetting problem that occurs when training a model in an incremental fashion. Our approach preserves a users long-term preference (or an items long-term property) during incremental model updating. GraphSAIL implements a graph structure preservation strategy which explicitly preserves each nodes local structure, global structure, and self-information, respectively. We argue that our incremental training framework is the first attempt tailored for GNN based recommender systems and demonstrate its improvement compared to other incremental learning techniques on two public datasets. We further verify the effectiveness of our framework on a large-scale industrial dataset.
The business objectives of recommenders, such as increasing sales, are aligned with the causal effect of recommendations. Previous recommenders targeting for the causal effect employ the inverse propensity scoring (IPS) in causal inference. However, IPS is prone to suffer from high variance. The matching estimator is another representative method in causal inference field. It does not use propensity and hence free from the above variance problem. In this work, we unify traditional neighborhood recommendation methods with the matching estimator, and develop robust ranking methods for the causal effect of recommendations. Our experiments demonstrate that the proposed methods outperform various baselines in ranking metrics for the causal effect. The results suggest that the proposed methods can achieve more sales and user engagement than previous recommenders.
This paper advocates privacy preserving requirements on collection of user data for recommender systems. The purpose of our study is twofold. First, we ask if restrictions on data collection will hurt test quality of RNN-based recommendations. We study how validation performance depends on the available amount of training data. We use a combination of top-K accuracy, catalog coverage and novelty for this purpose, since good recommendations for the user is not necessarily captured by a traditional accuracy metric. Second, we ask if we can improve the quality under minimal data by using secondary data sources. We propose knowledge transfer for this purpose and construct a representation to measure similarities between purchase behaviour in data. This to make qualified judgements of which source domain will contribute the most. Our results show that (i) there is a saturation in test performance when training size is increased above a critical point. We also discuss the interplay between different performance metrics, and properties of data. Moreover, we demonstrate that (ii) our representation is meaningful for measuring purchase behaviour. In particular, results show that we can leverage secondary data to improve validation performance if we select a relevant source domain according to our similarly measure.
With the recent prevalence of Reinforcement Learning (RL), there have been tremendous interests in utilizing RL for online advertising in recommendation platforms (e.g., e-commerce and news feed sites). However, most RL-based advertising algorithms focus on optimizing ads revenue while ignoring the possible negative influence of ads on user experience of recommended items (products, articles and videos). Developing an optimal advertising algorithm in recommendations faces immense challenges because interpolating ads improperly or too frequently may decrease user experience, while interpolating fewer ads will reduce the advertising revenue. Thus, in this paper, we propose a novel advertising strategy for the rec/ads trade-off. To be specific, we develop an RL-based framework that can continuously update its advertising strategies and maximize reward in the long run. Given a recommendation list, we design a novel Deep Q-network architecture that can determine three internally related tasks jointly, i.e., (i) whether to interpolate an ad or not in the recommendation list, and if yes, (ii) the optimal ad and (iii) the optimal location to interpolate. The experimental results based on real-world data demonstrate the effectiveness of the proposed framework.
Ubiquitous personalized recommender systems are built to achieve two seemingly conflicting goals, to serve high quality content tailored to individual users taste and to adapt quickly to the ever changing environment. The former requires a complex machine learning model that is trained on a large amount of data; the latter requires frequent update to the model. We present an incremental learning solution to provide both the training efficiency and the model quality. Our solution is based on sequential Bayesian update and quadratic approximation. Our focus is on large-scale personalized logistic regression models, with extensions to deep learning models. This paper fills in the gap between the theory and the practice by addressing a few implementation challenges that arise when applying incremental learning to large personalized recommender systems. Detailed offline and online experiments demonstrated our approach can significantly shorten the training time while maintaining the model accuracy. The solution is deployed in LinkedIn and directly applicable to industrial scale recommender systems.

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