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Register a new userAnalysing user identity via time-sensitive semantic edit distance (t-SED): A case study of Russian trolls on Twitter
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Added by
Dongwoo Kim
Publication date
2019
fields
Informatics Engineering
and research's language is
English
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In the digital era, individuals are increasingly profiled and grouped based on the traces they leave behind in online social networks such as Twitter and Facebook. In this paper, we develop and evaluate a novel text analysis approach for studying user identity and social roles by redefining identity as a sequence of timestamped items (e.g. tweet texts). We operationalise this idea by developing a novel text distance metric, the time-sensitive semantic edit distance (t-SED), which accounts for the temporal context across multiple traces. To evaluate this method we undertake a case study of Russian online-troll activity within US political discourse. The novel metric allows us to classify the social roles of trolls based on their traces, in this case tweets, into one of the predefined categories left-leaning, right-leaning, and news feed. We show the effectiveness of the t-SED metric to measure the similarities between tweets while accounting for the temporal context, and we use novel data visualisation techniques and qualitative analysis to uncover new empirical insights into Russian troll activity that have not been identified in previous work. Additionally, we highlight a connection with the field of Actor-Network Theory and the related hypotheses of Gabriel Tarde, and we discuss how social sequence analysis using t-SED may provide new avenues for tackling a longstanding problem in social theory: how to analyse society without separating reality into micro versus macro levels.
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The role of social media in promoting media pluralism was initially viewed as wholly positive. However, some governments are allegedly manipulating social media by hiring online commentators (also known as trolls) to spread propaganda and disinformation. In particular, an alleged system of professional trolls operating both domestically and internationally exists in Russia. In 2018, Twitter released data on accounts identified as Russian trolls, starting a wave of research. However, while foreign-targeted English language operations of these trolls have received significant attention, no research has analyzed their Russian language domestic and regional-targeted activities. We address this gap by characterizing the Russian-language operations of Russian trolls. We first perform a descriptive analysis, and then focus in on the trolls operation related to the crash of Malaysia Airlines flight MH17. Among other things, we find that Russian-language trolls have run 163 hashtag campaigns (where hashtag use grows abruptly within a month). The main political sentiments of such campaigns were praising Russia and Putin (29%), criticizing Ukraine (26%), and criticizing the United States and Obama (9%). Further, trolls actively reshared information with 76% of tweets being retweets or containing a URL. Additionally, we observe periodic temporal patterns of tweeting suggesting that trolls use automation tools. Further, we find that trolls information campaign on the MH17 crash was the largest in terms of tweet count. However, around 68% of tweets posted with MH17 hashtags were likely used simply for hashtag amplification. With these tweets excluded, about 49% of the tweets suggested to varying levels that Ukraine was responsible for the crash, and only 13% contained disinformation and propaganda presented as news. Interestingly, trolls promoted inconsistent alternative theories for the crash.
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An infodemic is an emerging phenomenon caused by an overabundance of information online. This proliferation of information makes it difficult for the public to distinguish trustworthy news and credible information from untrustworthy sites and non-credible sources. The perils of an infodemic debuted with the outbreak of the COVID-19 pandemic and bots (i.e., automated accounts controlled by a set of algorithms) that are suspected of spreading the infodemic. Although previous research has revealed that bots played a central role in spreading misinformation during major political events, how bots behaved during the infodemic is unclear. In this paper, we examined the roles of bots in the case of the COVID-19 infodemic and the diffusion of non-credible information such as 5G and Bill Gates conspiracy theories and content related to Trump and WHO by analyzing retweet networks and retweeted items. We show the segregated topology of their retweet networks, which indicates that right-wing self-media accounts and conspiracy theorists may lead to this opinion cleavage, while malicious bots might favor amplification of the diffusion of non-credible information. Although the basic influence of information diffusion could be larger in human users than bots, the effects of bots are non-negligible under an infodemic situation.
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