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Consequences and Factors of Stylistic Differences in Human-Robot Dialogue

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 Added by Stephanie Lukin
 Publication date 2018
and research's language is English




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This paper identifies stylistic differences in instruction-giving observed in a corpus of human-robot dialogue. Differences in verbosity and structure (i.e., single-intent vs. multi-intent instructions) arose naturally without restrictions or prior guidance on how users should speak with the robot. Different styles were found to produce different rates of miscommunication, and correlations were found between style differences and individual user variation, trust, and interaction experience with the robot. Understanding potential consequences and factors that influence style can inform design of dialogue systems that are robust to natural variation from human users.

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We describe a multi-phased Wizard-of-Oz approach to collecting human-robot dialogue in a collaborative search and navigation task. The data is being used to train an initial automated robot dialogue system to support collaborative exploration tasks. In the first phase, a wizard freely typed robot utterances to human participants. For the second phase, this data was used to design a GUI that includes buttons for the most common communications, and templates for communications with varying parameters. Comparison of the data gathered in these phases show that the GUI enabled a faster pace of dialogue while still maintaining high coverage of suitable responses, enabling more efficient targeted data collection, and improvements in natural language understanding using GUI-collected data. As a promising first step towards interactive learning, this work shows that our approach enables the collection of useful training data for navigation-based HRI tasks.
Human collaborators can effectively communicate with their partners to finish a common task by inferring each others mental states (e.g., goals, beliefs, and desires). Such mind-aware communication minimizes the discrepancy among collaborators mental states, and is crucial to the success in human ad-hoc teaming. We believe that robots collaborating with human users should demonstrate similar pedagogic behavior. Thus, in this paper, we propose a novel explainable AI (XAI) framework for achieving human-like communication in human-robot collaborations, where the robot builds a hierarchical mind model of the human user and generates explanations of its own mind as a form of communications based on its online Bayesian inference of the users mental state. To evaluate our framework, we conduct a user study on a real-time human-robot cooking task. Experimental results show that the generated explanations of our approach significantly improves the collaboration performance and user perception of the robot. Code and video demos are available on our project website: https://xfgao.github.io/xCookingWeb/.
Our overall program objective is to provide more natural ways for soldiers to interact and communicate with robots, much like how soldiers communicate with other soldiers today. We describe how the Wizard-of-Oz (WOz) method can be applied to multimodal human-robot dialogue in a collaborative exploration task. While the WOz method can help design robot behaviors, traditional approaches place the burden of decisions on a single wizard. In this work, we consider two wizards to stand in for robot navigation and dialogue management software components. The scenario used to elicit data is one in which a human-robot team is tasked with exploring an unknown environment: a human gives verbal instructions from a remote location and the robot follows them, clarifying possible misunderstandings as needed via dialogue. We found the division of labor between wizards to be workable, which holds promise for future software development.
This record contains the proceedings of the 2020 Workshop on Assessing, Explaining, and Conveying Robot Proficiency for Human-Robot Teaming, which was held in conjunction with the 2020 ACM/IEEE International Conference on Human-Robot Interaction (HRI). This workshop was originally scheduled to occur in Cambridge, UK on March 23, but was moved to a set of online talks due to the COVID-19 pandemic.
We design and develop a new shared Augmented Reality (AR) workspace for Human-Robot Interaction (HRI), which establishes a bi-directional communication between human agents and robots. In a prototype system, the shared AR workspace enables a shared perception, so that a physical robot not only perceives the virtual elements in its own view but also infers the utility of the human agent--the cost needed to perceive and interact in AR--by sensing the human agents gaze and pose. Such a new HRI design also affords a shared manipulation, wherein the physical robot can control and alter virtual objects in AR as an active agent; crucially, a robot can proactively interact with human agents, instead of purely passively executing received commands. In experiments, we design a resource collection game that qualitatively demonstrates how a robot perceives, processes, and manipulates in AR and quantitatively evaluates the efficacy of HRI using the shared AR workspace. We further discuss how the system can potentially benefit future HRI studies that are otherwise challenging.
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