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Deciding what to display: maximizing the information value of social media

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 Publication date 2014
and research's language is English




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In information-rich environments, the competition for users attention leads to a flood of content from which people often find hard to sort out the most relevant and useful pieces. Using Twitter as a case study, we applied an attention economy solution to generate the most informative tweets for its users. By considering the novelty and popularity of tweets as objective measures of their relevance and utility, we used the Huberman-Wu algorithm to automatically select the ones that will receive the most attention in the next time interval. Their predicted popularity was confirmed by using Twitter data collected for a period of 2 months.



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Despite the high consumption of dietary supplements (DS), there are not many reliable, relevant, and comprehensive online resources that could satisfy information seekers. The purpose of this research study is to understand consumers information needs on DS using topic modeling and to evaluate its accuracy in correctly identifying topics from social media. We retrieved 16,095 unique questions posted on Yahoo! Answers relating to 438 unique DS ingredients mentioned in sub-section, Alternative medicine under the section, Health. We implemented an unsupervised topic modeling method, Correlation Explanation (CorEx) to unveil the various topics consumers are most interested in. We manually reviewed the keywords of all the 200 topics generated by CorEx and assigned them to 38 health-related categories, corresponding to 12 higher-level groups. We found high accuracy (90-100%) in identifying questions that correctly align with the selected topics. The results could be used to guide us to generate a more comprehensive and structured DS resource based on consumers information needs.
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As an emerging business phenomenon especially in China, instant messaging (IM) based social commerce is growing increasingly popular, attracting hundreds of millions of users and is becoming one important way where people make everyday purchases. Such platforms embed shopping experiences within IM apps, e.g., WeChat, WhatsApp, where real-world friends post and recommend products from the platforms in IM group chats and quite often form lasting recommending/buying relationships. How and why do users engage in IM based social commerce? Do such platforms create novel experiences that are distinct from prior commerce? And do these platforms bring changes to user social lives and relationships? To shed light on these questions, we launched a qualitative study where we carried out semi-structured interviews on 12 instant messaging based social commerce users in China. We showed that IM based social commerce: 1) enables more reachable, cost-reducing, and immersive user shopping experience, 2) shapes user decision-making process in shopping through pre-existing social relationship, mutual trust, shared identity, and community norm, and 3) creates novel social interactions, which can contribute to new tie formation while maintaining existing social relationships. We demonstrate that all these unique aspects link closely to the characteristics of IM platforms, as well as the coupling of user social and economic lives under such business model. Our study provides important research and design implications for social commerce, and decentralized, trusted socio-technical systems in general.
252 - Giancarlo Ruffo 2021
The history of journalism and news diffusion is tightly coupled with the effort to dispel hoaxes, misinformation, propaganda, unverified rumours, poor reporting, and messages containing hate and divisions. With the explosive growth of online social media and billions of individuals engaged with consuming, creating, and sharing news, this ancient problem has surfaced with a renewed intensity threatening our democracies, public health, and news outlets credibility. This has triggered many researchers to develop new methods for studying, understanding, detecting, and preventing fake-news diffusion; as a consequence, thousands of scientific papers have been published in a relatively short period, making researchers of different disciplines to struggle in search of open problems and most relevant trends. The aim of this survey is threefold: first, we want to provide the researchers interested in this multidisciplinary and challenging area with a network-based analysis of the existing literature to assist them with a visual exploration of papers that can be of interest; second, we present a selection of the main results achieved so far adopting the network as an unifying framework to represent and make sense of data, to model diffusion processes, and to evaluate different debunking strategies. Finally, we present an outline of the most relevant research trends focusing on the moving target of fake-news, bots, and trolls identification by means of data mining and text technologies; despite scholars working on computational linguistics and networks traditionally belong to different scientific communities, we expect that forthcoming computational approaches to prevent fake news from polluting the social media must be developed using hybrid and up-to-date methodologies.
Web archiving services play an increasingly important role in todays information ecosystem, by ensuring the continuing availability of information, or by deliberately caching content that might get deleted or removed. Among these, the Wayback Machine has been proactively archiving, since 200
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