Passage retrieval and ranking is a key task in open-domain question answering and information retrieval. Current effective approaches mostly rely on pre-trained deep language model-based retrievers and rankers. These methods have been shown to effect
ively model the semantic matching between queries and passages, also in presence of keyword mismatch, i.e. passages that are relevant to a query but do not contain important query keywords. In this paper we consider the Dense Retriever (DR), a passage retrieval method, and the BERT re-ranker, a popular passage re-ranking method. In this context, we formally investigate how these models respond and adapt to a specific type of keyword mismatch -- that caused by keyword typos occurring in queries. Through empirical investigation, we find that typos can lead to a significant drop in retrieval and ranking effectiveness. We then propose a simple typos-aware training framework for DR and BERT re-ranker to address this issue. Our experimental results on the MS MARCO passage ranking dataset show that, with our proposed typos-aware training, DR and BERT re-ranker can become robust to typos in queries, resulting in significantly improved effectiveness compared to models trained without appropriately accounting for typos.
BERTScore, a recently proposed automatic metric for machine translation quality, uses BERT, a large pre-trained language model to evaluate candidate translations with respect to a gold translation. Taking advantage of BERT's semantic and syntactic ab
ilities, BERTScore seeks to avoid the flaws of earlier approaches like BLEU, instead scoring candidate translations based on their semantic similarity to the gold sentence. However, BERT is not infallible; while its performance on NLP tasks set a new state of the art in general, studies of specific syntactic and semantic phenomena have shown where BERT's performance deviates from that of humans more generally. This naturally raises the questions we address in this paper: what are the strengths and weaknesses of BERTScore? Do they relate to known weaknesses on the part of BERT? We find that while BERTScore can detect when a candidate differs from a reference in important content words, it is less sensitive to smaller errors, especially if the candidate is lexically or stylistically similar to the reference.
Natural conversations are filled with disfluencies. This study investigates if and how BERT understands disfluency with three experiments: (1) a behavioural study using a downstream task, (2) an analysis of sentence embeddings and (3) an analysis of
the attention mechanism on disfluency. The behavioural study shows that without fine-tuning on disfluent data, BERT does not suffer significant performance loss when presented disfluent compared to fluent inputs (exp1). Analysis on sentence embeddings of disfluent and fluent sentence pairs reveals that the deeper the layer, the more similar their representation (exp2). This indicates that deep layers of BERT become relatively invariant to disfluency. We pinpoint attention as a potential mechanism that could explain this phenomenon (exp3). Overall, the study suggests that BERT has knowledge of disfluency structure. We emphasise the potential of using BERT to understand natural utterances without disfluency removal.
Dialogue State Tracking (DST) is a sub-task of task-based dialogue systems where the user intention is tracked through a set of (domain, slot, slot-value) triplets. Existing DST models can be difficult to extend for new datasets with larger domains/s
lots mainly due to either of the two reasons- i) prediction of domain-slot as a pair, and ii) dependency of model parameters on the number of slots and domains. In this work, we propose to address these issues using a Hierarchical DST (Hi-DST) model. At a given turn, the model first detects a change in domain followed by domain prediction if required. Then it decides suitable action for each slot in the predicted domains and finds their value accordingly. The model parameters of Hi-DST are independent of the number of domains/slots. Due to the hierarchical modeling, it achieves O(|M|+|N|) belief state prediction for a single turn where M and N are the set of unique domains and slots respectively. We argue that the hierarchical structure helps in the model explainability and makes it easily extensible to new datasets. Experiments on the MultiWOZ dataset show that our proposed model achieves comparable joint accuracy performance to state-of-the-art DST models.
This paper presents EstBERT, a large pretrained transformer-based language-specific BERT model for Estonian. Recent work has evaluated multilingual BERT models on Estonian tasks and found them to outperform the baselines. Still, based on existing stu
dies on other languages, a language-specific BERT model is expected to improve over the multilingual ones. We first describe the EstBERT pretraining process and then present the models' results based on the finetuned EstBERT for multiple NLP tasks, including POS and morphological tagging, dependency parsing, named entity recognition and text classification. The evaluation results show that the models based on EstBERT outperform multilingual BERT models on five tasks out of seven, providing further evidence towards a view that training language-specific BERT models are still useful, even when multilingual models are available.
