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The debate around climate change (CC)---its extent, its causes, and the necessary responses---is intense and of global importance. Yet, in the natural language processing (NLP) community, this domain has so far received little attention. In contrast, it is of enormous prominence in various social science disciplines, and some of that work follows the ''text-as-data'' paradigm, seeking to employ quantitative methods for analyzing large amounts of CC-related text. Other research is qualitative in nature and studies details, nuances, actors, and motivations within CC discourses. Coming from both NLP and Political Science, and reviewing key works in both disciplines, we discuss how social science approaches to CC debates can inform advances in text-mining/NLP, and how, in return, NLP can support policy-makers and activists in making sense of large-scale and complex CC discourses across multiple genres, channels, topics, and communities. This is paramount for their ability to make rapid and meaningful impact on the discourse, and for shaping the necessary policy change.
Amidst rising mental health needs in society, virtual agents are increasingly deployed in counselling. In order to give pertinent advice, counsellors must first gain an understanding of the issues at hand by eliciting sharing from the counsellee. It is thus important for the counsellor chatbot to encourage the user to open up and talk. One way to sustain the conversation flow is to acknowledge the counsellee's key points by restating them, or probing them further with questions. This paper applies models from two closely related NLP tasks --- summarization and question generation --- to restatement and question generation in the counselling context. We conducted experiments on a manually annotated dataset of Cantonese post-reply pairs on topics related to loneliness, academic anxiety and test anxiety. We obtained the best performance in both restatement and question generation by fine-tuning BertSum, a state-of-the-art summarization model, with the in-domain manual dataset augmented with a large-scale, automatically mined open-domain dataset.
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