Code-mixed language plays a crucial role in communication in multilingual societies. Though the recent growth of web users has greatly boosted the use of such mixed languages, the current generation of dialog systems is primarily monolingual. This in
crease in usage of code-mixed language has prompted dialog systems in a similar language. We present our work in Code-Mixed Dialog Generation, an unexplored task in code-mixed languages, generating utterances in code-mixed language rather than a single language that is more often just English. We present a new synthetic corpus in code-mix for dialogs, CM-DailyDialog, by converting an existing English-only dialog corpus to a mixed Hindi-English corpus. We then propose a baseline approach where we show the effectiveness of using mBART like multilingual sequence-to-sequence transformers for code-mixed dialog generation. Our best performing dialog models can conduct coherent conversations in Hindi-English mixed language as evaluated by human and automatic metrics setting new benchmarks for the Code-Mixed Dialog Generation task.
Endowing a task-oriented dialogue system with adaptiveness to user personality can greatly help improve the performance of a dialogue task. However, such a dialogue system can be practically challenging to implement, because it is unclear how user pe
rsonality influences dialogue task performance. To explore the relationship between user personality and dialogue task performance, we enrolled participants via crowdsourcing to first answer specified personality questionnaires and then chat with a dialogue system to accomplish assigned tasks. A rule-based dialogue system on the prevalent Multi-Domain Wizard-of-Oz (MultiWOZ) task was used. A total of 211 participants' personalities and their 633 dialogues were collected and analyzed. The results revealed that sociable and extroverted people tended to fail the task, whereas neurotic people were more likely to succeed. We extracted features related to user dialogue behaviors and performed further analysis to determine which kind of behavior influences task performance. As a result, we identified that average utterance length and slots per utterance are the key features of dialogue behavior that are highly correlated with both task performance and user personality.
