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The Listen, Attend and Spell (LAS) model and other attention-based automatic speech recognition (ASR) models have known limitations when operated in a fully online mode. In this paper, we analyze the online operation of LAS models to demonstrate that these limitations stem from the handling of silence regions and the reliability of online attention mechanism at the edge of input buffers. We propose a novel and simple technique that can achieve fully online recognition while meeting accuracy and latency targets. For the Mandarin dictation task, our proposed approach can achieve a character error rate in online operation that is within 4% relative to an offline LAS model. The proposed online LAS model operates at 12% lower latency relative to a conventional neural network hidden Markov model hybrid of comparable accuracy. We have validated the proposed method through a production scale deployment, which, to the best of our knowledge, is the first such deployment of a fully online LAS model.
The Transformer self-attention network has recently shown promising performance as an alternative to recurrent neural networks in end-to-end (E2E) automatic speech recognition (ASR) systems. However, Transformer has a drawback in that the entire inpu
Comprehending the overall intent of an utterance helps a listener recognize the individual words spoken. Inspired by this fact, we perform a novel study of the impact of explicitly incorporating intent representations as additional information to imp
Automatic speech recognition (ASR) systems promise to deliver objective interpretation of human speech. Practice and recent evidence suggests that the state-of-the-art (SotA) ASRs struggle with the large variation in speech due to e.g., gender, age,
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Self-attention networks (SAN) have been introduced into automatic speech recognition (ASR) and achieved state-of-the-art performance owing to its superior ability in capturing long term dependency. One of the key ingredients is the self-attention mec