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The mass shift to working at home during the COVID-19 pandemic radically changed the way many software development teams collaborate and communicate. To investigate how team culture and team productivity may also have been affected, we conducted two surveys at a large software company. The first, an exploratory survey during the early months of the pandemic with 2,265 developer responses, revealed that many developers faced challenges reaching milestones and that their team productivity had changed. We also found through qualitative analysis that important team culture factors such as communication and social connection had been affected. For example, the simple phrase How was your weekend? had become a subtle way to show peer support. In our second survey, we conducted a quantitative analysis of the team cultural factors that emerged from our first survey to understand the prevalence of the reported changes. From 608 developer responses, we found that 74% of these respondents missed social interactions with colleagues and 51% reported a decrease in their communication ease with colleagues. We used data from the second survey to build a regression model to identify important team culture factors for modeling team productivity. We found that the ability to brainstorm with colleagues, difficulty communicating with colleagues, and satisfaction with interactions from social activities are important factors that are associated with how developers report their software development teams productivity. Our findings inform how managers and leaders in large software companies can support sustained team productivity during times of crisis and beyond.
The COVID-19 pandemic has shaken the world to its core and has provoked an overnight exodus of developers that normally worked in an office setting to working from home. The magnitude of this shift and the factors that have accompanied this new unpla
Since March 2020, companies nationwide have started work from home (WFH) due to the rapid increase of confirmed COVID-19 cases in an attempt to help prevent the coronavirus from spreading and rescue the economy from the pandemic. Many organizations h
Following the onset of the COVID-19 pandemic and subsequent lockdowns, software engineers daily life was disrupted and abruptly forced into remote working from home. This change deeply impacted typical working routines, affecting both well-being and
Context. As a novel coronavirus swept the world in early 2020, thousands of software developers began working from home. Many did so on short notice, under difficult and stressful conditions. Objective. This study investigates the effects of the pand
The Covid-19 pandemic has radically changed our lives. Under different circumstances, people react to it in various ways. One way is to work-from-home since lockdown has been announced in many regions around the world. For some places, however, we do