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Recent studies in dialogue state tracking (DST) leverage historical information to determine states which are generally represented as slot-value pairs. However, most of them have limitations to efficiently exploit relevant context due to the lack of a powerful mechanism for modeling interactions between the slot and the dialogue history. Besides, existing methods usually ignore the slot imbalance problem and treat all slots indiscriminately, which limits the learning of hard slots and eventually hurts overall performance. In this paper, we propose to enhance the DST through employing a contextual hierarchical attention network to not only discern relevant information at both word level and turn level but also learn contextual representations. We further propose an adaptive objective to alleviate the slot imbalance problem by dynamically adjust weights of different slots during training. Experimental results show that our approach reaches 52.68% and 58.55% joint accuracy on MultiWOZ 2.0 and MultiWOZ 2.1 datasets respectively and achieves new state-of-the-art performance with considerable improvements (+1.24% and +5.98%).
This paper describes our approach to DSTC 9 Track 2: Cross-lingual Multi-domain Dialog State Tracking, the task goal is to build a Cross-lingual dialog state tracker with a training set in rich resource language and a testing set in low resource lang
Sequential recommendation is one of fundamental tasks for Web applications. Previous methods are mostly based on Markov chains with a strong Markov assumption. Recently, recurrent neural networks (RNNs) are getting more and more popular and has demon
As a key component in a dialogue system, dialogue state tracking plays an important role. It is very important for dialogue state tracking to deal with the problem of unknown slot values. As far as we known, almost all existing approaches depend on p
Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a dialogue
Task-oriented conversational systems often use dialogue state tracking to represent the users intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures with special-