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Domain adaptation has recently become a key problem in dialogue systems research. Deep learning, while being the preferred technique for modeling such systems, works best given massive training data. However, in the real-world scenario, such resources arent available for every new domain, so the ability to train with a few dialogue examples can be considered essential. Pre-training on large data sources and adapting to the target data has become the standard method for few-shot problems within the deep learning framework. In this paper, we present the winning entry at the fast domain adaptation task of DSTC8, a hybrid generative-retrieval model based on GPT-2 fine-tuned to the multi-domain MetaLWOz dataset. Robust and diverse in response generation, our model uses retrieval logic as a fallback, being SoTA on MetaLWOz in human evaluation (>4% improvement over the 2nd place system) and attaining competitive generalization performance in adaptation to the unseen MultiWOZ dataset.
Dialogue policy optimisation via reinforcement learning requires a large number of training interactions, which makes learning with real users time consuming and expensive. Many set-ups therefore rely on a user simulator instead of humans. These user
Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of informati
An essential problem in domain adaptation is to understand and make use of distribution changes across domains. For this purpose, we first propose a flexible Generative Domain Adaptation Network (G-DAN) with specific latent variables to capture chang
Language models (LM) for interactive speech recognition systems are trained on large amounts of data and the model parameters are optimized on past user data. New application intents and interaction types are released for these systems over time, imp
Although pre-trained language models have remarkably enhanced the generation ability of dialogue systems, open-domain Chinese dialogue systems are still limited by the dialogue data and the model size compared with English ones. In this paper, we pro