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The success of a disaster relief and response process is largely dependent on timely and accurate information regarding the status of the disaster, the surrounding environment, and the affected people. This information is primarily provided by first responders on-site and can be enhanced by the firsthand reports posted in real-time on social media. Many tools and methods have been developed to automate disaster relief by extracting, analyzing, and visualizing actionable information from social media. However, these methods are not well integrated in the relief and response processes and the relation between the two requires exposition for further advancement. In this survey, we review the new frontier of intelligent disaster relief and response using social media, show stages of disasters which are reflected on social media, establish a connection between proposed methods based on social media and relief efforts by first responders, and outline pressing challenges and future research directions.
Physical media (like surveillance cameras) and social media (like Instagram and Twitter) may both be useful in attaining on-the-ground information during an emergency or disaster situation. However, the intersection and reliability of both surveillan
Multimedia content in social media platforms provides significant information during disaster events. The types of information shared include reports of injured or deceased people, infrastructure damage, and missing or found people, among others. Alt
Although social neuroscience is concerned with understanding how the brain interacts with its social environment, prevailing research in the field has primarily considered the human brain in isolation, deprived of its rich social context. Emerging wo
Risk and response communication of public agencies through social media played a significant role in the emergence and spread of novel Coronavirus (COVID-19) and such interactions were echoed in other information outlets. This study collected time-se
Could social media data aid in disaster response and damage assessment? Countries face both an increasing frequency and intensity of natural disasters due to climate change. And during such events, citizens are turning to social media platforms for d