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74 - H. Weld , X. Huang , S. Long 2021
Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot filling h ave achieved state-of-the-art performance, and have proved that there exists a strong relationship between the two tasks. This article is a compilation of past work in natural language understanding, especially joint intent classification and slot filling. We observe three milestones in this research so far: Intent detection to identify the speakers intention, slot filling to label each word token in the speech/text, and finally, joint intent classification and slot filling tasks. In this article, we describe trends, approaches, issues, data sets, evaluation metrics in intent classification and slot filling. We also discuss representative performance values, describe shared tasks, and provide pointers to future work, as given in prior works. To interpret the state-of-the-art trends, we provide multiple tables that describe and summarise past research along different dimensions, including the types of features, base approaches, and dataset domain used.
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