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Register a new userDeep Natural Language Processing for LinkedIn Search Systems
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Added by
Weiwei Guo
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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Many search systems work with large amounts of natural language data, e.g., search queries, user profiles and documents, where deep learning based natural language processing techniques (deep NLP) can be of great help. In this paper, we introduce a comprehensive study of applying deep NLP techniques to five representative tasks in search engines. Through the model design and experiments of the five tasks, readers can find answers to three important questions: (1) When is deep NLP helpful/not helpful in search systems? (2) How to address latency challenges? (3) How to ensure model robustness? This work builds on existing efforts of LinkedIn search, and is tested at scale on a commercial search engine. We believe our experiences can provide useful insights for the industry and research communities.
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Many search systems work with large amounts of natural language data, e.g., search queries, user profiles, and documents. Building a successful search system requires a thorough understanding of textual data semantics, where deep learning based natural language processing techniques (deep NLP) can be of great help. In this paper, we introduce a comprehensive study for applying deep NLP techniques to five representative tasks in search systems: query intent prediction (classification), query tagging (sequential tagging), document ranking (ranking), query auto completion (language modeling), and query suggestion (sequence to sequence). We also introduce BERT pre-training as a sixth task that can be applied to many of the other tasks. Through the model design and experiments of the six tasks, readers can find answers to four important questions: (1). When is deep NLP helpful/not helpful in search systems? (2). How to address latency challenges? (3). How to ensure model robustness? This work builds on existing efforts of LinkedIn search, and is tested at scale on LinkedIns commercial search engines. We believe our experiences can provide useful insights for the industry and research communities.
Deep learning has become the workhorse for a wide range of natural language processing applications. But much of the success of deep learning relies on annotated examples. Annotation is time-consuming and expensive to produce at scale. Here we are interested in methods for reducing the required quantity of annotated data -- by making the learning methods more knowledge efficient so as to make them more applicable in low annotation (low resource) settings. There are various classical approaches to making the models more knowledge efficient such as multi-task learning, transfer learning, weakly supervised and unsupervised learning etc. This thesis focuses on adapting such classical methods to modern deep learning models and algorithms. This thesis describes four works aimed at making machine learning models more knowledge efficient. First, we propose a knowledge rich deep learning model (KRDL) as a unifying learning framework for incorporating prior knowledge into deep models. In particular, we apply KRDL built on Markov logic networks to denoise weak supervision. Second, we apply a KRDL model to assist the machine reading models to find the correct evidence sentences that can support their decision. Third, we investigate the knowledge transfer techniques in multilingual setting, where we proposed a method that can improve pre-trained multilingual BERT based on the bilingual dictionary. Fourth, we present an episodic memory network for language modelling, in which we encode the large external knowledge for the pre-trained GPT.
Questions of fairness, robustness, and transparency are paramount to address before deploying NLP systems. Central to these concerns is the question of reliability: Can NLP systems reliably treat different demographics fairly and function correctly in diverse and noisy environments? To address this, we argue for the need for reliability testing and contextualize it among existing work on improving accountability. We show how adversarial attacks can be reframed for this goal, via a framework for developing reliability tests. We argue that reliability testing -- with an emphasis on interdisciplinary collaboration -- will enable rigorous and targeted testing, and aid in the enactment and enforcement of industry standards.
Neural networks models for NLP are typically implemented without the explicit encoding of language rules and yet they are able to break one performance record after another. This has generated a lot of research interest in interpreting the representations learned by these networks. We propose here a novel interpretation approach that relies on the only processing system we have that does understand language: the human brain. We use brain imaging recordings of subjects reading complex natural text to interpret word and sequence embeddings from 4 recent NLP models - ELMo, USE, BERT and Transformer-XL. We study how their representations differ across layer depth, context length, and attention type. Our results reveal differences in the context-related representations across these models. Further, in the transformer models, we find an interaction between layer depth and context length, and between layer depth and attention type. We finally hypothesize that altering BERT to better align with brain recordings would enable it to also better understand language. Probing the altered BERT using syntactic NLP tasks reveals that the model with increased brain-alignment outperforms the original model. Cognitive neuroscientists have already begun using NLP networks to study the brain, and this work closes the loop to allow the interaction between NLP and cognitive neuroscience to be a true cross-pollination.
Despite the high accuracy offered by state-of-the-art deep natural-language models (e.g. LSTM, BERT), their application in real-life settings is still widely limited, as they behave like a black-box to the end-user. Hence, explainability is rapidly becoming a fundamental requirement of future-generation data-driven systems based on deep-learning approaches. Several attempts to fulfill the existing gap between accuracy and interpretability have been done. However, robust and specialized xAI (Explainable Artificial Intelligence) solutions tailored to deep natural-language models are still missing. We propose a new framework, named T-EBAnO, which provides innovative prediction-local and class-based model-global explanation strategies tailored to black-box deep natural-language models. Given a deep NLP model and the textual input data, T-EBAnO provides an objective, human-readable, domain-specific assessment of the reasons behind the automatic decision-making process. Specifically, the framework extracts sets of interpretable features mining the inner knowledge of the model. Then, it quantifies the influence of each feature during the prediction process by exploiting the novel normalized Perturbation Influence Relation index at the local level and the novel Global Absolute Influence and Global Relative Influence indexes at the global level. The effectiveness and the quality of the local and global explanations obtained with T-EBAnO are proved on (i) a sentiment analysis task performed by a fine-tuned BERT model, and (ii) a toxic comment classification task performed by an LSTM model.
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