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A Hierarchical Self-attentive Convolution Network for Review Modeling in Recommendation Systems

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 Added by Hansi Zeng
 Publication date 2020
and research's language is English




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Using reviews to learn user and item representations is important for recommender system. Current review based methods can be divided into two categories: (1) the Convolution Neural Network (CNN) based models that extract n-gram features from user/item reviews; (2) the Recurrent Neural Network (RNN) based models that learn global contextual representations from reviews for users and items. Despite their success, both CNN and RNN based models in previous studies suffer from their own drawbacks. While CNN based models are weak in modeling long-dependency relation in text, RNN based models are slow in training and inference due to their incapability with parallel computing. To alleviate these problems, we propose a new text encoder module for review modeling in recommendation by combining convolution networks with self-attention networks to model local and global interactions in text together.As different words, sentences, reviews have different importance for modeling user and item representations, we construct review models hierarchically in sentence-level, review-level, and user/item level by encoding words for sentences, encoding sentences for reviews, and encoding reviews for user and item representations. Experiments on Amazon Product Benchmark show that our model can achieve significant better performance comparing to the state-of-the-art review based recommendation models.



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User and item reviews are valuable for the construction of recommender systems. In general, existing review-based methods for recommendation can be broadly categorized into two groups: the siamese models that build static user and item representations from their reviews respectively, and the interaction-based models that encode user and item dynamically according to the similarity or relationships of their reviews. Although the interaction-based models have more model capacity and fit human purchasing behavior better, several problematic model designs and assumptions of the existing interaction-based models lead to its suboptimal performance compared to existing siamese models. In this paper, we identify three problems of the existing interaction-based recommendation models and propose a couple of solutions as well as a new interaction-based model to incorporate review data for rating prediction. Our model implements a relevance matching model with regularized training losses to discover user relevant information from long item reviews, and it also adapts a zero attention strategy to dynamically balance the item-dependent and item-independent information extracted from user reviews. Empirical experiments and case studies on Amazon Product Benchmark datasets show that our model can extract effective and interpretable user/item representations from their reviews and outperforms multiple types of state-of-the-art review-based recommendation models.
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