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Register a new userDisinformation Warfare: Understanding State-Sponsored Trolls on Twitter and Their Influence on the Web
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Added by
Emiliano De Cristofaro
Publication date
2018
fields
Informatics Engineering
and research's language is
English
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Over the past couple of years, anecdotal evidence has emerged linking coordinated campaigns by state-sponsored actors with efforts to manipulate public opinion on the Web, often around major political events, through dedicated accounts, or trolls. Although they are often involved in spreading disinformation on social media, there is little understanding of how these trolls operate, what type of content they disseminate, and most importantly their influence on the information ecosystem. In this paper, we shed light on these questions by analyzing 27K tweets posted by 1K Twitter users identified as having ties with Russias Internet Research Agency and thus likely state-sponsored trolls. We compare their behavior to a random set of Twitter users, finding interesting differences in terms of the content they disseminate, the evolution of their account, as well as their general behavior and use of Twitter. Then, using Hawkes Processes, we quantify the influence that trolls had on the dissemination of news on social platforms like Twitter, Reddit, and 4chan. Overall, our findings indicate that Russian trolls managed to stay active for long periods of time and to reach a substantial number of Twitter users with their tweets. When looking at their ability of spreading news content and making it viral, however, we find that their effect on social platforms was minor, with the significant exception of news published by the Russian state-sponsored news outlet RT (Russia Today).
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It is a widely accepted fact that state-sponsored Twitter accounts operated during the 2016 US presidential election, spreading millions of tweets with misinformation and inflammatory political content. Whether these social media campaigns of the so-called troll accounts were able to manipulate public opinion is still in question. Here, we quantify the influence of troll accounts on Twitter by analyzing 152.5 million tweets (by 9.9 million users) from that period. The data contain original tweets from 822 troll accounts identified as such by Twitter itself. We construct and analyse a very large interaction graph of 9.3 million nodes and 169.9 million edges using graph analysis techniques, along with a game-theoretic centrality measure. Then, we quantify the influence of all Twitter accounts on the overall information exchange as is defined by the retweet cascades. We provide a global influence ranking of all Twitter accounts and we find that one troll account appears in the top-100 and four in the top-1000. This combined with other findings presented in this paper constitute evidence that the driving force of virality and influence in the network came from regular users - users who have not been classified as trolls by Twitter. On the other hand, we find that on average, troll accounts were tens of times more influential than regular users were. Moreover, 23% and 22% of regular accounts in the top-100 and top-1000 respectively, have now been suspended by Twitter. This raises questions about their authenticity and practices during the 2016 US presidential election.
Recent evidence has emerged linking coordinated campaigns by state-sponsored actors to manipulate public opinion on the Web. Campaigns revolving around major political events are enacted via mission-focused trolls. While trolls are involved in spreading disinformation on social media, there is little understanding of how they operate, what type of content they disseminate, how their strategies evolve over time, and how they influence the Webs information ecosystem. In this paper, we begin to address this gap by analyzing 10M posts by 5.5K Twitter and Reddit users identified as Russian and Iranian state-sponsored trolls. We compare the behavior of each group of state-sponsored trolls with a focus on how their strategies change over time, the different campaigns they embark on, and differences between the trolls operated by Russia and Iran. Among other things, we find: 1) that Russian trolls were pro-Trump while Iranian trolls were anti-Trump; 2) evidence that campaigns undertaken by such actors are influenced by real-world events; and 3) that the behavior of such actors is not consistent over time, hence automated detection is not a straightforward task. Using the Hawkes Processes statistical model, we quantify the influence these accounts have on pushing URLs on four social platforms: Twitter, Reddit, 4chans Politically Incorrect board (/pol/), and Gab. In general, Russian trolls were more influential and efficient in pushing URLs to all the other platforms with the exception of /pol/ where Iranians were more influential. Finally, we release our data and source code to ensure the reproducibility of our results and to encourage other researchers to work on understanding other emerging kinds of state-sponsored troll accounts on Twitter.
It is a widely accepted fact that state-sponsored Twitter accounts operated during the 2016 US presidential election spreading millions of tweets with misinformation and inflammatory political content. Whether these social media campaigns of the so-called troll accounts were able to manipulate public opinion is still in question. Here we aim to quantify the influence of troll accounts and the impact they had on Twitter by analyzing 152.5 million tweets from 9.9 million users, including 822 troll accounts. The data collected during the US election campaign, contain original troll tweets before they were deleted by Twitter. From these data, we constructed a very large interaction graph; a directed graph of 9.3 million nodes and 169.9 million edges. Recently, Twitter released datasets on the misinformation campaigns of 8,275 state-sponsored accounts linked to Russia, Iran and Venezuela as part of the investigation on the foreign interference in the 2016 US election. These data serve as ground-truth identifier of troll users in our dataset. Using graph analysis techniques we qualify the diffusion cascades of web and media context that have been shared by the troll accounts. We present strong evidence that authentic users were the source of the viral cascades. Although the trolls were participating in the viral cascades, they did not have a leading role in them and only four troll accounts were truly influential.
The role of social media in promoting media pluralism was initially viewed as wholly positive. However, some governments are allegedly manipulating social media by hiring online commentators (also known as trolls) to spread propaganda and disinformation. In particular, an alleged system of professional trolls operating both domestically and internationally exists in Russia. In 2018, Twitter released data on accounts identified as Russian trolls, starting a wave of research. However, while foreign-targeted English language operations of these trolls have received significant attention, no research has analyzed their Russian language domestic and regional-targeted activities. We address this gap by characterizing the Russian-language operations of Russian trolls. We first perform a descriptive analysis, and then focus in on the trolls operation related to the crash of Malaysia Airlines flight MH17. Among other things, we find that Russian-language trolls have run 163 hashtag campaigns (where hashtag use grows abruptly within a month). The main political sentiments of such campaigns were praising Russia and Putin (29%), criticizing Ukraine (26%), and criticizing the United States and Obama (9%). Further, trolls actively reshared information with 76% of tweets being retweets or containing a URL. Additionally, we observe periodic temporal patterns of tweeting suggesting that trolls use automation tools. Further, we find that trolls information campaign on the MH17 crash was the largest in terms of tweet count. However, around 68% of tweets posted with MH17 hashtags were likely used simply for hashtag amplification. With these tweets excluded, about 49% of the tweets suggested to varying levels that Ukraine was responsible for the crash, and only 13% contained disinformation and propaganda presented as news. Interestingly, trolls promoted inconsistent alternative theories for the crash.
Twitter is increasingly used for political, advertising and marketing campaigns, where the main aim is to influence users to support specific causes, individuals or groups. We propose a novel methodology for mining and analyzing Twitter campaigns, which includes: (i) collecting tweets and detecting topics relating to a campaign; (ii) mining important campaign topics using scientometrics measures; (iii) modelling user interests using hashtags and topical entropy; (iv) identifying influential users using an adapted PageRank score; and (v) various metrics and visualization techniques for identifying bot-like activities. While this methodology is generalizable to multiple campaign types, we demonstrate its effectiveness on the 2017 German federal election.
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