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Added by
Sahand Sabour
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly focus on detecting and utilizing the users emotion for generating empathetic responses. However, since empathy includes both aspects of affection and cognition, we argue that in addition to identifying the users emotion, cognitive understanding of the users situation should also be considered. To this end, we propose a novel approach for empathetic response generation, which leverages commonsense to draw more information about the users situation and uses this additional information to further enhance the empathy expression in generated responses. We evaluate our approach on EmpatheticDialogues, which is a widely-used benchmark dataset for empathetic response generation. Empirical results demonstrate that our approach outperforms the baseline models in both automatic and human evaluations and can generate more informative and empathetic responses.
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Humans use commonsense reasoning (CSR) implicitly to produce natural and coherent responses in conversations. Aiming to close the gap between current response generation (RG) models and human communication abilities, we want to understand why RG models respond as they do by probing RG models understanding of commonsense reasoning that elicits proper responses. We formalize the problem by framing commonsense as a latent variable in the RG task and using explanations for responses as textual form of commonsense. We collect 6k annotated explanations justifying responses from four dialogue datasets and ask humans to verify them and propose two probing settings to evaluate RG models CSR capabilities. Probing results show that models fail to capture the logical relations between commonsense explanations and responses and fine-tuning on in-domain data and increasing model sizes do not lead to understanding of CSR for RG. We hope our study motivates more research in making RG models emulate the human reasoning process in pursuit of smooth human-AI communication.
Understanding speakers feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic response generation. Our method can effectively incorporate emotion signals during each decoding step, and can additionally be augmented with an auxiliary dual emotion encoder, which learns separate embeddings for the speaker and listener given the emotion base of the dialogue. Extensive empirical studies show that our models are perceived to be more empathetic by human evaluations, in comparison to several strong mainstream methods for empathetic responding.
Enthymemes are defined as arguments where a premise or conclusion is left implicit. We tackle the task of generating the implicit premise in an enthymeme, which requires not only an understanding of the stated conclusion and premise but also additional inferences that could depend on commonsense knowledge. The largest available dataset for enthymemes (Habernal et al., 2018) consists of 1.7k samples, which is not large enough to train a neural text generation model. To address this issue, we take advantage of a similar task and dataset: Abductive reasoning in narrative text (Bhagavatula et al., 2020). However, we show that simply using a state-of-the-art seq2seq model fine-tuned on this data might not generate meaningful implicit premises associated with the given enthymemes. We demonstrate that encoding discourse-aware commonsense during fine-tuning improves the quality of the generated implicit premises and outperforms all other baselines both in automatic and human evaluations on three different datasets.
Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and CommonsenseQA) mainly focus on the discriminative task of choosing the right answer from a set of candidates, and do not involve interactive language generation as in dialogue. Moreover, existing dialogue datasets do not explicitly focus on exhibiting commonsense as a facet. In this paper, we present an empirical study of commonsense in dialogue response generation. We first auto-extract commonsensical dialogues from existing dialogue datasets by leveraging ConceptNet, a commonsense knowledge graph. Furthermore, building on social contexts/situations in SocialIQA, we collect a new dialogue dataset with 25K dialogues aimed at exhibiting social commonsense in an interactive setting. We evaluate response generation models trained using these datasets and find that models trained on both extracted and our collected data produce responses that consistently exhibit more commonsense than baselines. Finally we propose an approach for automatic evaluation of commonsense that relies on features derived from ConceptNet and pre-trained language and dialog models, and show reasonable correlation with human evaluation of responses commonsense quality. We are releasing a subset of our collected data, Commonsense-Dialogues, containing about 11K dialogs.
Commonsense generation is a challenging task of generating a plausible sentence describing an everyday scenario using provided concepts. Its requirement of reasoning over commonsense knowledge and compositional generalization ability even puzzles strong pre-trained language generation models. We propose a novel framework using retrieval methods to enhance both the pre-training and fine-tuning for commonsense generation. We retrieve prototype sentence candidates by concept matching and use them as auxiliary input. For fine-tuning, we further boost its performance with a trainable sentence retriever. We demonstrate experimentally on the large-scale CommonGen benchmark that our approach achieves new state-of-the-art results.
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