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Register a new userSelf-training Improves Pre-training for Few-shot Learning in Task-oriented Dialog Systems
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Fei Mi
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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As the labeling cost for different modules in task-oriented dialog (ToD) systems is expensive, a major challenge is to train different modules with the least amount of labeled data. Recently, large-scale pre-trained language models, have shown promising results for few-shot learning in ToD. In this paper, we devise a self-training approach to utilize the abundant unlabeled dialog data to further improve state-of-the-art pre-trained models in few-shot learning scenarios for ToD systems. Specifically, we propose a self-training approach that iteratively labels the most confident unlabeled data to train a stronger Student model. Moreover, a new text augmentation technique (GradAug) is proposed to better train the Student by replacing non-crucial tokens using a masked language model. We conduct extensive experiments and present analyses on four downstream tasks in ToD, including intent classification, dialog state tracking, dialog act prediction, and response selection. Empirical results demonstrate that the proposed self-training approach consistently improves state-of-the-art pre-trained models (BERT, ToD-BERT) when only a small number of labeled data are available.
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The recent success of large pre-trained language models such as BERT and GPT-2 has suggested the effectiveness of incorporating language priors in downstream dialog generation tasks. However, the performance of pre-trained models on the dialog task is not as optimal as expected. In this paper, we propose a Pre-trained Role Alternating Language model (PRAL), designed specifically for task-oriented conversational systems. We adopted (Wu et al., 2019) that models two speakers separately. We also design several techniques, such as start position randomization, knowledge distillation, and history discount to improve pre-training performance. We introduce a task-oriented dialog pretraining dataset by cleaning 13 existing data sets. We test PRAL on three different downstream tasks. The results show that PRAL performs better or on par with state-of-the-art methods.
As labeling cost for different modules in task-oriented dialog (ToD) systems is high, a major challenge in practice is to learn different tasks with the least amount of labeled data. Recently, prompting methods over pre-trained language models (PLMs) have shown promising results for few-shot learning in ToD. To better utilize the power of PLMs, this paper proposes Comprehensive Instruction (CINS) that exploits PLMs with extra task-specific instructions. We design a schema (definition, constraint, prompt) of instructions and their customized realizations for three important downstream tasks in ToD, i.e. intent classification, dialog state tracking, and natural language generation. A sequence-to-sequence model (T5) is adopted to solve these three tasks in a unified framework. Extensive experiments are conducted on these ToD tasks in realistic few-shot learning scenarios with small validation data. Empirical results demonstrate that the proposed CINS approach consistently improves techniques that finetune PLMs with raw input or short prompts.
Despite their recent successes in tackling many NLP tasks, large-scale pre-trained language models do not perform as well in few-shot settings where only a handful of training examples are available. To address this shortcoming, we propose STraTA, which stands for Self-Training with Task Augmentation, an approach that builds on two key ideas for effective leverage of unlabeled data. First, STraTA uses task augmentation, a novel technique that synthesizes a large amount of data for auxiliary-task fine-tuning from target-task unlabeled texts. Second, STraTA performs self-training by further fine-tuning the strong base model created by task augmentation on a broad distribution of pseudo-labeled data. Our experiments demonstrate that STraTA can substantially improve sample efficiency across 12 few-shot benchmarks. Remarkably, on the SST-2 sentiment dataset, STraTA, with only 8 training examples per class, achieves comparable results to standard fine-tuning with 67K training examples. Our analyses reveal that task augmentation and self-training are both complementary and independently effective.
As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or statistical models typically relies on heavily annotated data, which is infeasible for new domains. Therefore, it is pivotal for an NLG system to generalize well with limited labelled data in real applications. To this end, we present FewShotWoz, the first NLG benchmark to simulate the few-shot learning setting in task-oriented dialog systems. Further, we develop the SC-GPT model. It is pre-trained on a large set of annotated NLG corpus to acquire the controllable generation ability, and fine-tuned with only a few domain-specific labels to adapt to new domains. Experiments on FewShotWoz and the large Multi-Domain-WOZ datasets show that the proposed SC-GPT significantly outperforms existing methods, measured by various automatic metrics and human evaluations.
This paper investigates the effectiveness of pre-training for few-shot intent classification. While existing paradigms commonly further pre-train language models such as BERT on a vast amount of unlabeled corpus, we find it highly effective and efficient to simply fine-tune BERT with a small set of labeled utterances from public datasets. Specifically, fine-tuning BERT with roughly 1,000 labeled data yields a pre-trained model -- IntentBERT, which can easily surpass the performance of existing pre-trained models for few-shot intent classification on novel domains with very different semantics. The high effectiveness of IntentBERT confirms the feasibility and practicality of few-shot intent detection, and its high generalization ability across different domains suggests that intent classification tasks may share a similar underlying structure, which can be efficiently learned from a small set of labeled data. The source code can be found at https://github.com/hdzhang-code/IntentBERT.
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