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Register a new userDEXTER: Deep Encoding of External Knowledge for Named Entity Recognition in Virtual Assistants
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Added by
Joel Ruben Antony Moniz
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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Named entity recognition (NER) is usually developed and tested on text from well-written sources. However, in intelligent voice assistants, where NER is an important component, input to NER may be noisy because of user or speech recognition error. In applications, entity labels may change frequently, and non-textual properties like topicality or popularity may be needed to choose among alternatives. We describe a NER system intended to address these problems. We test and train this system on a proprietary user-derived dataset. We compare with a baseline text-only NER system; the baseline enhanced with external gazetteers; and the baseline enhanced with the search and indirect labelling techniques we describe below. The final configuration gives around 6% reduction in NER error rate. We also show that this technique improves related tasks, such as semantic parsing, with an improvement of up to 5% in error rate.
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Named Entity Recognition (NER) and Entity Linking (EL) play an essential role in voice assistant interaction, but are challenging due to the special difficulties associated with spoken user queries. In this paper, we propose a novel architecture that jointly solves the NER and EL tasks by combining them in a joint reranking module. We show that our proposed framework improves NER accuracy by up to 3.13% and EL accuracy by up to 3.6% in F1 score. The features used also lead to better accuracies in other natural language understanding tasks, such as domain classification and semantic parsing.
Recent advances in Named Entity Recognition (NER) show that document-level contexts can significantly improve model performance. In many application scenarios, however, such contexts are not available. In this paper, we propose to find external contexts of a sentence by retrieving and selecting a set of semantically relevant texts through a search engine, with the original sentence as the query. We find empirically that the contextual representations computed on the retrieval-based input view, constructed through the concatenation of a sentence and its external contexts, can achieve significantly improved performance compared to the original input view based only on the sentence. Furthermore, we can improve the model performance of both input views by Cooperative Learning, a training method that encourages the two input views to produce similar contextual representations or output label distributions. Experiments show that our approach can achieve new state-of-the-art performance on 8 NER data sets across 5 domains.
Named entity recognition (NER) is a fundamental component in many applications, such as Web Search and Voice Assistants. Although deep neural networks greatly improve the performance of NER, due to the requirement of large amounts of training data, deep neural networks can hardly scale out to many languages in an industry setting. To tackle this challenge, cross-lingual NER transfers knowledge from a rich-resource language to languages with low resources through pre-trained multilingual language models. Instead of using training data in target languages, cross-lingual NER has to rely on only training data in source languages, and optionally adds the translated training data derived from source languages. However, the existing cross-lingual NER methods do not make good use of rich unlabeled data in target languages, which is relatively easy to collect in industry applications. To address the opportunities and challenges, in this paper we describe our novel practice in Microsoft to leverage such large amounts of unlabeled data in target languages in real production settings. To effectively extract weak supervision signals from the unlabeled data, we develop a novel approach based on the ideas of semi-supervised learning and reinforcement learning. The empirical study on three benchmark data sets verifies that our approach establishes the new state-of-the-art performance with clear edges. Now, the NER techniques reported in this paper are on their way to become a fundamental component for Web ranking, Entity Pane, Answers Triggering, and Question Answering in the Microsoft Bing search engine. Moreover, our techniques will also serve as part of the Spoken Language Understanding module for a commercial voice assistant. We plan to open source the code of the prototype framework after deployment.
Deep learning has yielded state-of-the-art performance on many natural language processing tasks including named entity recognition (NER). However, this typically requires large amounts of labeled data. In this work, we demonstrate that the amount of labeled training data can be drastically reduced when deep learning is combined with active learning. While active learning is sample-efficient, it can be computationally expensive since it requires iterative retraining. To speed this up, we introduce a lightweight architecture for NER, viz., the CNN-CNN-LSTM model consisting of convolutional character and word encoders and a long short term memory (LSTM) tag decoder. The model achieves nearly state-of-the-art performance on standard datasets for the task while being computationally much more efficient than best performing models. We carry out incremental active learning, during the training process, and are able to nearly match state-of-the-art performance with just 25% of the original training data.
Named entity recognition (NER) is a well-studied task in natural language processing. However, the widely-used sequence labeling framework is difficult to detect entities with nested structures. In this work, we view nested NER as constituency parsing with partially-observed trees and model it with partially-observed TreeCRFs. Specifically, we view all labeled entity spans as observed nodes in a constituency tree, and other spans as latent nodes. With the TreeCRF we achieve a uniform way to jointly model the observed and the latent nodes. To compute the probability of partial trees with partial marginalization, we propose a variant of the Inside algorithm, the textsc{Masked Inside} algorithm, that supports different inference operations for different nodes (evaluation for the observed, marginalization for the latent, and rejection for nodes incompatible with the observed) with efficient parallelized implementation, thus significantly speeding up training and inference. Experiments show that our approach achieves the state-of-the-art (SOTA) F1 scores on the ACE2004, ACE2005 dataset, and shows comparable performance to SOTA models on the GENIA dataset. Our approach is implemented at: url{https://github.com/FranxYao/Partially-Observed-TreeCRFs}.
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