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Register a new userMeeting the SDGs : Enabling the Goals by Cooperation with Crowd using a Conversational AI Platform
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Added by
Jawad Haqbeen
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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In this paper, we report about a large-scale online discussion with 1099 citizens on the Afghanistan Sustainable Development Goals.
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As the field of Spoken Dialogue Systems and Conversational AI grows, so does the need for tools and environments that abstract away implementation details in order to expedite the development process, lower the barrier of entry to the field, and offer a common test-bed for new ideas. In this paper, we present Plato, a flexible Conversational AI platform written in Python that supports any kind of conversational agent architecture, from standard architectures to architectures with jointly-trained components, single- or multi-party interactions, and offline or online training of any conversational agent component. Plato has been designed to be easy to understand and debug and is agnostic to the underlying learning frameworks that train each component.
In this work we looked into a dataset of 114 thousands of suspicious messages collected from the most popular closed messaging platform in Taiwan between January and July, 2020. We proposed an hybrid algorithm that could efficiently cluster a large number of text messages according their topics and narratives. That is, we obtained groups of messages that are within a limited content alterations within each other. By employing the algorithm to the dataset, we were able to look at the content alterations and the temporal dynamics of each particular rumor over time. With qualitative case studies of three COVID-19 related rumors, we have found that key authoritative figures were often misquoted in false information. It was an effective measure to increase the popularity of one false information. In addition, fact-check was not effective in stopping misinformation from getting attention. In fact, the popularity of one false information was often more influenced by major societal events and effective content alterations.
Spoken language understanding (SLU) systems in conversational AI agents often experience errors in the form of misrecognitions by automatic speech recognition (ASR) or semantic gaps in natural language understanding (NLU). These errors easily translate to user frustrations, particularly so in recurrent events e.g. regularly toggling an appliance, calling a frequent contact, etc. In this work, we propose a query rewriting approach by leveraging users historically successful interactions as a form of memory. We present a neural retrieval model and a pointer-generator network with hierarchical attention and show that they perform significantly better at the query rewriting task with the aforementioned user memories than without. We also highlight how our approach with the proposed models leverages the structural and semantic diversity in ASRs output towards recovering users intents.
Radiology has been essential to accurately diagnosing diseases and assessing responses to treatment. The challenge however lies in the shortage of radiologists globally. As a response to this, a number of Artificial Intelligence solutions are being developed. The challenge Artificial Intelligence radiological solutions however face is the lack of a benchmarking and evaluation standard, and the difficulties of collecting diverse data to truly assess the ability of such systems to generalise and properly handle edge cases. We are proposing a radiograph-agnostic platform and framework that would allow any Artificial Intelligence radiological solution to be assessed on its ability to generalise across diverse geographical location, gender and age groups.
In February 2020, the European Commission (EC) published a white paper entitled, On Artificial Intelligence - A European approach to excellence and trust. This paper outlines the ECs policy options for the promotion and adoption of artificial intelligence (AI) in the European Union. The Montreal AI Ethics Institute (MAIEI) reviewed this paper and published a response addressing the ECs plans to build an ecosystem of excellence and an ecosystem of trust, as well as the safety and liability implications of AI, the internet of things (IoT), and robotics. MAIEI provides 15 recommendations in relation to the sections outlined above, including: 1) focus efforts on the research and innovation community, member states, and the private sector; 2) create alignment between trading partners policies and EU policies; 3) analyze the gaps in the ecosystem between theoretical frameworks and approaches to building trustworthy AI; 4) focus on coordination and policy alignment; 5) focus on mechanisms that promote private and secure sharing of data; 6) create a network of AI research excellence centres to strengthen the research and innovation community; 7) promote knowledge transfer and develop AI expertise through Digital Innovation Hubs; 8) add nuance to the discussion regarding the opacity of AI systems; 9) create a process for individuals to appeal an AI systems decision or output; 10) implement new rules and strengthen existing regulations; 11) ban the use of facial recognition technology; 12) hold all AI systems to similar standards and compulsory requirements; 13) ensure biometric identification systems fulfill the purpose for which they are implemented; 14) implement a voluntary labelling system for systems that are not considered high-risk; 15) appoint individuals to the oversight process who understand AI systems well and are able to communicate potential risks.
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