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Diversifying Dialog Generation via Adaptive Label Smoothing

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 Added by Yinhe Zheng Dr.
 Publication date 2021
and research's language is English




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Neural dialogue generation models trained with the one-hot target distribution suffer from the over-confidence issue, which leads to poor generation diversity as widely reported in the literature. Although existing approaches such as label smoothing can alleviate this issue, they fail to adapt to diverse dialog contexts. In this paper, we propose an Adaptive Label Smoothing (AdaLabel) approach that can adaptively estimate a target label distribution at each time step for different contexts. The maximum probability in the predicted distribution is used to modify the soft target distribution produced by a novel light-weight bi-directional decoder module. The resulting target distribution is aware of both previous and future contexts and is adjusted to avoid over-training the dialogue model. Our model can be trained in an end-to-end manner. Extensive experiments on two benchmark datasets show that our approach outperforms various competitive baselines in producing diverse responses.

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Dialogue generation models face the challenge of producing generic and repetitive responses. Unlike previous augmentation methods that mostly focus on token manipulation and ignore the essential variety within a single sample using hard labels, we propose to promote the generation diversity of the neural dialogue models via soft embedding augmentation along with soft labels in this paper. Particularly, we select some key input tokens and fuse their embeddings together with embeddings from their semantic-neighbor tokens. The new embeddings serve as the input of the model to replace the original one. Besides, soft labels are used in loss calculation, resulting in multi-target supervision for a given input. Our experimental results on two datasets illustrate that our proposed method is capable of generating more diverse responses than raw models while remains a similar n-gram accuracy that ensures the quality of generated responses.
163 - Hongyu Guo 2020
Label Smoothing (LS) is an effective regularizer to improve the generalization of state-of-the-art deep models. For each training sample the LS strategy smooths the one-hot encoded training signal by distributing its distribution mass over the non ground-truth classes, aiming to penalize the networks from generating overconfident output distributions. This paper introduces a novel label smoothing technique called Pairwise Label Smoothing (PLS). The PLS takes a pair of samples as input. Smoothing with a pair of ground-truth labels enables the PLS to preserve the relative distance between the two truth labels while further soften that between the truth labels and the other targets, resulting in models producing much less confident predictions than the LS strategy. Also, unlike current LS methods, which typically require to find a global smoothing distribution mass through cross-validation search, PLS automatically learns the distribution mass for each input pair during training. We empirically show that PLS significantly outperforms LS and the baseline models, achieving up to 30% of relative classification error reduction. We also visually show that when achieving such accuracy gains the PLS tends to produce very low winning softmax scores.
Semantically controlled neural response generation on limited-domain has achieved great performance. However, moving towards multi-domain large-scale scenarios are shown to be difficult because the possible combinations of semantic inputs grow exponentially with the number of domains. To alleviate such scalability issue, we exploit the structure of dialog acts to build a multi-layer hierarchical graph, where each act is represented as a root-to-leaf route on the graph. Then, we incorporate such graph structure prior as an inductive bias to build a hierarchical disentangled self-attention network, where we disentangle attention heads to model designated nodes on the dialog act graph. By activating different (disentangled) heads at each layer, combinatorially many dialog act semantics can be modeled to control the neural response generation. On the large-scale Multi-Domain-WOZ dataset, our model can yield a significant improvement over the baselines on various automatic and human evaluation metrics.
Graph neural networks (GNNs), which learn the node representations by recursively aggregating information from its neighbors, have become a predominant computational tool in many domains. To handle large-scale graphs, most of the existing methods partition the input graph into multiple sub-graphs (e.g., through node clustering) and apply batch training to save memory cost. However, such batch training will lead to label bias within each batch, and then result in over-confidence in model predictions. Since the connected nodes with positively related labels tend to be assigned together, the traditional cross-entropy minimization process will attend on the predictions of biased classes in the batch, and may intensify the overfitting issue. To overcome the label bias problem, we propose the adaptive label smoothing (ALS) method to replace the one-hot hard labels with smoothed ones, which learns to allocate label confidences from the biased classes to the others. Specifically, ALS propagates node labels to aggregate the neighborhood label distribution in a pre-processing step, and then updates the optimal smoothed labels online to adapt to specific graph structure. Experiments on the real-world datasets demonstrate that ALS can be generally applied to the main scalable learning frameworks to calibrate the biased labels and improve generalization performances.
Existing methods for Dialogue Response Generation (DRG) in Task-oriented Dialogue Systems (TDSs) can be grouped into two categories: template-based and corpus-based. The former prepare a collection of response templates in advance and fill the slots with system actions to produce system responses at runtime. The latter generate system responses token by token by taking system actions into account. While template-based DRG provides high precision and highly predictable responses, they usually lack in terms of generating diverse and natural responses when compared to (neural) corpus-based approaches. Conversely, while corpus-based DRG methods are able to generate natural responses, we cannot guarantee their precision or predictability. Moreover, the diversity of responses produced by todays corpus-based DRG methods is still limited. We propose to combine the merits of template-based and corpus-based DRGs by introducing a prototype-based, paraphrasing neural network, called P2-Net, which aims to enhance quality of the responses in terms of both precision and diversity. Instead of generating a response from scratch, P2-Net generates system responses by paraphrasing template-based responses. To guarantee the precision of responses, P2-Net learns to separate a response into its semantics, context influence, and paraphrasing noise, and to keep the semantics unchanged during paraphrasing. To introduce diversity, P2-Net randomly samples previous conversational utterances as prototypes, from which the model can then extract speaking style information. We conduct extensive experiments on the MultiWOZ dataset with both automatic and human evaluations. The results show that P2-Net achieves a significant improvement in diversity while preserving the semantics of responses.

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