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Domain-Adaptive Pretraining Methods for Dialogue Understanding

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 Added by Han Wu
 Publication date 2021
and research's language is English




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Language models like BERT and SpanBERT pretrained on open-domain data have obtained impressive gains on various NLP tasks. In this paper, we probe the effectiveness of domain-adaptive pretraining objectives on downstream tasks. In particular, three objectives, including a novel objective focusing on modeling predicate-argument relations, are evaluated on two challenging dialogue understanding tasks. Experimental results demonstrate that domain-adaptive pretraining with proper objectives can significantly improve the performance of a strong baseline on these tasks, achieving the new state-of-the-art performances.



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This paper describes our submission for the End-to-end Multi-domain Task Completion Dialog shared task at the 9th Dialog System Technology Challenge (DSTC-9). Participants in the shared task build an end-to-end task completion dialog system which is evaluated by human evaluation and a user simulator based automatic evaluation. Different from traditional pipelined approaches where modules are optimized individually and suffer from cascading failure, we propose an end-to-end dialog system that 1) uses Generative Pretraining 2 (GPT-2) as the backbone to jointly solve Natural Language Understanding, Dialog State Tracking, and Natural Language Generation tasks, 2) adopts Domain and Task Adaptive Pretraining to tailor GPT-2 to the dialog domain before finetuning, 3) utilizes heuristic pre/post-processing rules that greatly simplify the prediction tasks and improve generalizability, and 4) equips a fault tolerance module to correct errors and inappropriate responses. Our proposed method significantly outperforms baselines and ties for first place in the official evaluation. We make our source code publicly available.
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