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Register a new userMulti-Modal Open-Domain Dialogue
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Added by
Kurt Shuster
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in both pre-training data and model size (Adiwardana et al., 2020; Roller et al., 2020). However, if we want to build agents with human-like abilities, we must expand beyond handling just text. A particularly important topic is the ability to see images and communicate about what is perceived. With the goal of engaging humans in multi-modal dialogue, we investigate combining components from state-of-the-art open-domain dialogue agents with those from state-of-the-art vision models. We study incorporating different image fusion schemes and domain-adaptive pre-training and fine-tuning strategies, and show that our best resulting model outperforms strong existing models in multi-modal dialogue while simultaneously performing as well as its predecessor (text-only) BlenderBot (Roller et al., 2020) in text-based conversation. We additionally investigate and incorporate safety components in our final model, and show that such efforts do not diminish model performance with respect to engagingness metrics.
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Generating fluent and informative responses is of critical importance for task-oriented dialogue systems. Existing pipeline approaches generally predict multiple dialogue acts first and use them to assist response generation. There are at least two shortcomings with such approaches. First, the inherent structures of multi-domain dialogue acts are neglected. Second, the semantic associations between acts and responses are not taken into account for response generation. To address these issues, we propose a neural co-generation model that generates dialogue acts and responses concurrently. Unlike those pipeline approaches, our act generation module preserves the semantic structures of multi-domain dialogue acts and our response generation module dynamically attends to different acts as needed. We train the two modules jointly using an uncertainty loss to adjust their task weights adaptively. Extensive experiments are conducted on the large-scale MultiWOZ dataset and the results show that our model achieves very favorable improvement over several state-of-the-art models in both automatic and human evaluations.
Recent advances in open-domain dialogue systems rely on the success of neural models that are trained on large-scale data. However, collecting large-scale dialogue data is usually time-consuming and labor-intensive. To address this data dilemma, we propose a novel data augmentation method for training open-domain dialogue models by utilizing unpaired data. Specifically, a data-level distillation process is first proposed to construct augmented dialogues where both post and response are retrieved from the unpaired data. A ranking module is employed to filter out low-quality dialogues. Further, a model-level distillation process is employed to distill a teacher model trained on high-quality paired data to augmented dialogue pairs, thereby preventing dialogue models from being affected by the noise in the augmented data. Automatic and manual evaluation indicates that our method can produce high-quality dialogue pairs with diverse contents, and the proposed data-level and model-level dialogue distillation can improve the performance of competitive baselines.
We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations, and perceive and converse about images. By multi-tasking on such a broad large-scale set of data, we hope to both move towards and measure progress in producing a single unified agent that can perceive, reason and converse with humans in an open-domain setting. We show that such multi-tasking improves over a BERT pre-trained baseline, largely due to multi-tasking with very large dialogue datasets in a similar domain, and that the multi-tasking in general provides gains to both text and image-based tasks using several metrics in both the fine-tune and task transfer settings. We obtain state-of-the-art results on many of the tasks, providing a strong baseline for this challenge.
End-to-End intelligent neural dialogue systems suffer from the problems of generating inconsistent and repetitive responses. Existing dialogue models pay attention to unilaterally incorporating personal knowledge into the dialog while ignoring the fact that incorporating the personality-related conversation information into personal knowledge taken as the bilateral information flow boosts the quality of the subsequent conversation. Besides, it is indispensable to control personal knowledge utilization over the conversation level. In this paper, we propose a conversation-adaption multi-view persona aware response generation model that aims at enhancing conversation consistency and alleviating the repetition from two folds. First, we consider conversation consistency from multiple views. From the view of the persona profile, we design a novel interaction module that not only iteratively incorporates personalized knowledge into each turn conversation but also captures the personality-related information from conversation to enhance personalized knowledge semantic representation. From the view of speaking style, we introduce the speaking style vector and feed it into the decoder to keep the speaking style consistency. To avoid conversation repetition, we devise a coverage mechanism to keep track of the activation of personal knowledge utilization. Experiments on both automatic and human evaluation verify the superiority of our model over previous models.
Over-dependence on domain ontology and lack of knowledge sharing across domains are two practical and yet less studied problems of dialogue state tracking. Existing approaches generally fall short in tracking unknown slot values during inference and often have difficulties in adapting to new domains. In this paper, we propose a Transferable Dialogue State Generator (TRADE) that generates dialogue states from utterances using a copy mechanism, facilitating knowledge transfer when predicting (domain, slot, value) triplets not encountered during training. Our model is composed of an utterance encoder, a slot gate, and a state generator, which are shared across domains. Empirical results demonstrate that TRADE achieves state-of-the-art joint goal accuracy of 48.62% for the five domains of MultiWOZ, a human-human dialogue dataset. In addition, we show its transferring ability by simulating zero-shot and few-shot dialogue state tracking for unseen domains. TRADE achieves 60.58% joint goal accuracy in one of the zero-shot domains, and is able to adapt to few-shot cases without forgetting already trained domains.
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