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Register a new userImproving Factual Consistency of Abstractive Summarization via Question Answering
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Added by
Feng Nan
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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A commonly observed problem with the state-of-the art abstractive summarization models is that the generated summaries can be factually inconsistent with the input documents. The fact that automatic summarization may produce plausible-sounding yet inaccurate summaries is a major concern that limits its wide application. In this paper we present an approach to address factual consistency in summarization. We first propose an efficient automatic evaluation metric to measure factual consistency; next, we propose a novel learning algorithm that maximizes the proposed metric during model training. Through extensive experiments, we confirm that our method is effective in improving factual consistency and even overall quality of the summaries, as judged by both automatic metrics and human evaluation.
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E-commerce stores collect customer feedback to let sellers learn about customer concerns and enhance customer order experience. Because customer feedback often contains redundant information, a concise summary of the feedback can be generated to help sellers better understand the issues causing customer dissatisfaction. Previous state-of-the-art abstractive text summarization models make two major types of factual errors when producing summaries from customer feedback, which are wrong entity detection (WED) and incorrect product-defect description (IPD). In this work, we introduce a set of methods to enhance the factual consistency of abstractive summarization on customer feedback. We augment the training data with artificially corrupted summaries, and use them as counterparts of the target summaries. We add a contrastive loss term into the training objective so that the model learns to avoid certain factual errors. Evaluation results show that a large portion of WED and IPD errors are alleviated for BART and T5. Furthermore, our approaches do not depend on the structure of the summarization model and thus are generalizable to any abstractive summarization systems.
A key challenge for abstractive summarization is ensuring factual consistency of the generated summary with respect to the original document. For example, state-of-the-art models trained on existing datasets exhibit entity hallucination, generating names of entities that are not present in the source document. We propose a set of new metrics to quantify the entity-level factual consistency of generated summaries and we show that the entity hallucination problem can be alleviated by simply filtering the training data. In addition, we propose a summary-worthy entity classification task to the training process as well as a joint entity and summary generation approach, which yield further improvements in entity level metrics.
Automatic abstractive summaries are found to often distort or fabricate facts in the article. This inconsistency between summary and original text has seriously impacted its applicability. We propose a fact-aware summarization model FASum to extract and integrate factual relations into the summary generation process via graph attention. We then design a factual corrector model FC to automatically correct factual errors from summaries generated by existing systems. Empirical results show that the fact-aware summarization can produce abstractive summaries with higher factual consistency compared with existing systems, and the correction model improves the factual consistency of given summaries via modifying only a few keywords.
Question Generation (QG) is the task of generating a plausible question for a given <passage, answer> pair. Template-based QG uses linguistically-informed heuristics to transform declarative sentences into interrogatives, whereas supervised QG uses existing Question Answering (QA) datasets to train a system to generate a question given a passage and an answer. A disadvantage of the heuristic approach is that the generated questions are heavily tied to their declarative counterparts. A disadvantage of the supervised approach is that they are heavily tied to the domain/language of the QA dataset used as training data. In order to overcome these shortcomings, we propose an unsupervised QG method which uses questions generated heuristically from summaries as a source of training data for a QG system. We make use of freely available news summary data, transforming declarative summary sentences into appropriate questions using heuristics informed by dependency parsing, named entity recognition and semantic role labeling. The resulting questions are then combined with the original news articles to train an end-to-end neural QG model. We extrinsically evaluate our approach using unsupervised QA: our QG model is used to generate synthetic QA pairs for training a QA model. Experimental results show that, trained with only 20k English Wikipedia-based synthetic QA pairs, the QA model substantially outperforms previous unsupervised models on three in-domain datasets (SQuAD1.1, Natural Questions, TriviaQA) and three out-of-domain datasets (NewsQA, BioASQ, DuoRC), demonstrating the transferability of the approach.
Summaries generated by abstractive summarization are supposed to only contain statements entailed by the source documents. However, state-of-the-art abstractive methods are still prone to hallucinate content inconsistent with the source documents. In this paper, we propose constrained abstractive summarization (CAS), a general setup that preserves the factual consistency of abstractive summarization by specifying tokens as constraints that must be present in the summary. We explore the feasibility of using lexically constrained decoding, a technique applicable to any abstractive method with beam search decoding, to fulfill CAS and conduct experiments in two scenarios: (1) Standard summarization without human involvement, where keyphrase extraction is used to extract constraints from source documents; (2) Interactive summarization with human feedback, which is simulated by taking missing tokens in the reference summaries as constraints. Automatic and human evaluations on two benchmark datasets demonstrate that CAS improves the quality of abstractive summaries, especially on factual consistency. In particular, we observe up to 11.2 ROUGE-2 gains when several ground-truth tokens are used as constraints in the interactive summarization scenario.
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