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Register a new userZero-shot Slot Filling with DPR and RAG
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Michael Glass
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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The ability to automatically extract Knowledge Graphs (KG) from a given collection of documents is a long-standing problem in Artificial Intelligence. One way to assess this capability is through the task of slot filling. Given an entity query in form of [Entity, Slot, ?], a system is asked to `fill the slot by generating or extracting the missing value from a relevant passage or passages. This capability is crucial to create systems for automatic knowledge base population, which is becoming in ever-increasing demand, especially in enterprise applications. Recently, there has been a promising direction in evaluating language models in the same way we would evaluate knowledge bases, and the task of slot filling is the most suitable to this intent. The recent advancements in the field try to solve this task in an end-to-end fashion using retrieval-based language models. Models like Retrieval Augmented Generation (RAG) show surprisingly good performance without involving complex information extraction pipelines. However, the results achieved by these models on the two slot filling tasks in the KILT benchmark are still not at the level required by real-world information extraction systems. In this paper, we describe several strategies we adopted to improve the retriever and the generator of RAG in order to make it a better slot filler. Our KGI0 system (available at https://github.com/IBM/retrieve-write-slot-filling) reached the top-1 position on the KILT leaderboard on both T-REx and zsRE dataset with a large margin.
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Automatically inducing high quality knowledge graphs from a given collection of documents still remains a challenging problem in AI. One way to make headway for this problem is through advancements in a related task known as slot filling. In this task, given an entity query in form of [Entity, Slot, ?], a system is asked to fill the slot by generating or extracting the missing value exploiting evidence extracted from relevant passage(s) in the given document collection. The recent works in the field try to solve this task in an end-to-end fashion using retrieval-based language models. In this paper, we present a novel approach to zero-shot slot filling that extends dense passage retrieval with hard negatives and robust training procedures for retrieval augmented generation models. Our model reports large improvements on both T-REx and zsRE slot filling datasets, improving both passage retrieval and slot value generation, and ranking at the top-1 position in the KILT leaderboard. Moreover, we demonstrate the robustness of our system showing its domain adaptation capability on a new variant of the TACRED dataset for slot filling, through a combination of zero/few-shot learning. We release the source code and pre-trained models.
Utterance-level intent detection and token-level slot filling are two key tasks for natural language understanding (NLU) in task-oriented systems. Most existing approaches assume that only a single intent exists in an utterance. However, there are often multiple intents within an utterance in real-life scenarios. In this paper, we propose a multi-intent NLU framework, called SLIM, to jointly learn multi-intent detection and slot filling based on BERT. To fully exploit the existing annotation data and capture the interactions between slots and intents, SLIM introduces an explicit slot-intent classifier to learn the many-to-one mapping between slots and intents. Empirical results on three public multi-intent datasets demonstrate (1) the superior performance of SLIM compared to the current state-of-the-art for NLU with multiple intents and (2) the benefits obtained from the slot-intent classifier.
Few-shot learning arises in important practical scenarios, such as when a natural language understanding system needs to learn new semantic labels for an emerging, resource-scarce domain. In this paper, we explore retrieval-based methods for intent classification and slot filling tasks in few-shot settings. Retrieval-based methods make predictions based on labeled examples in the retrieval index that are similar to the input, and thus can adapt to new domains simply by changing the index without having to retrain the model. However, it is non-trivial to apply such methods on tasks with a complex label space like slot filling. To this end, we propose a span-level retrieval method that learns similar contextualized representations for spans with the same label via a novel batch-softmax objective. At inference time, we use the labels of the retrieved spans to construct the final structure with the highest aggregated score. Our method outperforms previous systems in various few-shot settings on the CLINC and SNIPS benchmarks.
We propose a novel Transformer encoder-based architecture with syntactical knowledge encoded for intent detection and slot filling. Specifically, we encode syntactic knowledge into the Transformer encoder by jointly training it to predict syntactic parse ancestors and part-of-speech of each token via multi-task learning. Our model is based on self-attention and feed-forward layers and does not require external syntactic information to be available at inference time. Experiments show that on two benchmark datasets, our models with only two Transformer encoder layers achieve state-of-the-art results. Compared to the previously best performed model without pre-training, our models achieve absolute F1 score and accuracy improvement of 1.59% and 0.85% for slot filling and intent detection on the SNIPS dataset, respectively. Our models also achieve absolute F1 score and accuracy improvement of 0.1% and 0.34% for slot filling and intent detection on the ATIS dataset, respectively, over the previously best performed model. Furthermore, the visualization of the self-attention weights illustrates the benefits of incorporating syntactic information during training.
Slot filling is a fundamental task in dialog state tracking in task-oriented dialog systems. In multi-domain task-oriented dialog system, user utterances and system responses may mention multiple named entities and attributes values. A system needs to select those that are confirmed by the user and fill them into destined slots. One difficulty is that since a dialogue session contains multiple system-user turns, feeding in all the tokens into a deep model such as BERT can be challenging due to limited capacity of input word tokens and GPU memory. In this paper, we investigate an ontology-enhanced approach by matching the named entities occurred in all dialogue turns using ontology. The matched entities in the previous dialogue turns will be accumulated and encoded as additional inputs to a BERT-based dialogue state tracker. In addition, our improvement includes ontology constraint checking and the correction of slot name tokenization. Experimental results showed that our ontology-enhanced dialogue state tracker improves the joint goal accuracy (slot F1) from 52.63% (91.64%) to 53.91% (92%) on MultiWOZ 2.1 corpus.
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