No Arabic abstract
The impact of online social media on societal events and institutions is profound; and with the rapid increases in user uptake, we are just starting to understand its ramifications. Social scientists and practitioners who model online discourse as a proxy for real-world behavior, often curate large social media datasets. A lack of available tooling aimed at non-data science experts frequently leaves this data (and the insights it holds) underutilized. Here, we propose birdspotter -- a tool to analyze and label Twitter users --, and birdspotter.ml -- an exploratory visualizer for the computed metrics. birdspotter provides an end-to-end analysis pipeline, from the processing of pre-collected Twitter data, to general-purpose labeling of users, and estimating their social influence, within a few lines of code. The package features tutorials and detailed documentation. We also illustrate how to train birdspotter into a fully-fledged bot detector that achieves better than state-of-the-art performances without making any Twitter API online calls, and we showcase its usage in an exploratory analysis of a topical COVID-19 dataset.
Most current approaches to characterize and detect hate speech focus on textit{content} posted in Online Social Networks. They face shortcomings to collect and annotate hateful speech due to the incompleteness and noisiness of OSN text and the subjectivity of hate speech. These limitations are often aided with constraints that oversimplify the problem, such as considering only tweets containing hate-related words. In this work we partially address these issues by shifting the focus towards textit{users}. We develop and employ a robust methodology to collect and annotate hateful users which does not depend directly on lexicon and where the users are annotated given their entire profile. This results in a sample of Twitters retweet graph containing $100,386$ users, out of which $4,972$ were annotated. We also collect the users who were banned in the three months that followed the data collection. We show that hateful users differ from normal ones in terms of their activity patterns, word usage and as well as network structure. We obtain similar results comparing the neighbors of hateful vs. neighbors of normal users and also suspended users vs. active users, increasing the robustness of our analysis. We observe that hateful users are densely connected, and thus formulate the hate speech detection problem as a task of semi-supervised learning over a graph, exploiting the network of connections on Twitter. We find that a node embedding algorithm, which exploits the graph structure, outperforms content-based approaches for the detection of both hateful ($95%$ AUC vs $88%$ AUC) and suspended users ($93%$ AUC vs $88%$ AUC). Altogether, we present a user-centric view of hate speech, paving the way for better detection and understanding of this relevant and challenging issue.
We investigate predictors of anti-Asian hate among Twitter users throughout COVID-19. With the rise of xenophobia and polarization that has accompanied widespread social media usage in many nations, online hate has become a major social issue, attracting many researchers. Here, we apply natural language processing techniques to characterize social media users who began to post anti-Asian hate messages during COVID-19. We compare two user groups -- those who posted anti-Asian slurs and those who did not -- with respect to a rich set of features measured with data prior to COVID-19 and show that it is possible to predict who later publicly posted anti-Asian slurs. Our analysis of predictive features underlines the potential impact of news media and information sources that report on online hate and calls for further investigation into the role of polarized communication networks and news media.
On 6 January 2021, a mob of right-wing conservatives stormed the USA Capitol Hill interrupting the session of congress certifying 2020 Presidential election results. Immediately after the start of the event, posts related to the riots started to trend on social media. A social media platform which stood out was a free speech endorsing social media platform Parler; it is being claimed as the platform on which the riots were planned and talked about. Our report presents a contrast between the trending content on Parler and Twitter around the time of riots. We collected data from both platforms based on the trending hashtags and draw comparisons based on what are the topics being talked about, who are the people active on the platforms and how organic is the content generated on the two platforms. While the content trending on Twitter had strong resentments towards the event and called for action against rioters and inciters, Parler content had a strong conservative narrative echoing the ideas of voter fraud similar to the attacking mob. We also find a disproportionately high manipulation of traffic on Parler when compared to Twitter.
The networking field has recently started to incorporate artificial intelligence (AI), machine learning (ML), big data analytics combined with advances in networking (such as software-defined networks, network functions virtualization, and programmable data planes) in a bid to construct highly optimized self-driving and self-organizing networks. It is worth remembering that the modern Internet that interconnects millions of networks is a `complex adaptive social system, in which interventions not only cause effects but the effects have further knock-on effects (not all of which are desirable or anticipated). We believe that self-driving networks will likely raise new unanticipated challenges (particularly in the human-facing domains of ethics, privacy, and security). In this paper, we propose the use of insights and tools from the field of systems thinking---a rich discipline developing for more than half a century, which encompasses qualitative and quantitative nonlinear models of complex social systems---and highlight their relevance for studying the long-term effects of network architectural interventions, particularly for self-driving networks. We show that these tools complement existing simulation and modeling tools and provide new insights and capabilities. To the best of our knowledge, this is the first study that has considered the relevance of formal systems thinking tools for the analysis of self-driving networks.
The emergence of large stores of transactional data generated by increasing use of digital devices presents a huge opportunity for policymakers to improve their knowledge of the local environment and thus make more informed and better decisions. A research frontier is hence emerging which involves exploring the type of measures that can be drawn from data stores such as mobile phone logs, Internet searches and contributions to social media platforms, and the extent to which these measures are accurate reflections of the wider population. This paper contributes to this research frontier, by exploring the extent to which local commuting patterns can be estimated from data drawn from Twitter. It makes three contributions in particular. First, it shows that simple heuristics drawn from geolocated Twitter data offer a good proxy for local commuting patterns; one which outperforms the major existing method for estimating these patterns (the radiation model). Second, it investigates sources of error in the proxy measure, showing that the model performs better on short trips with higher volumes of commuters; it also looks at demographic biases but finds that, surprisingly, measurements are not significantly affected by the fact that the demographic makeup of Twitter users differs significantly from the population as a whole. Finally, it looks at potential ways of going beyond simple heuristics by incorporating temporal information into models.