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Iterative Planning with Plan-Space Explanations: A Tool and User Study

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 Added by Rebecca Eifler
 Publication date 2020
and research's language is English




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In a variety of application settings, the user preference for a planning task - the precise optimization objective - is difficult to elicit. One possible remedy is planning as an iterative process, allowing the user to iteratively refine and modify example plans. A key step to support such a process are explanations, answering user questions about the current plan. In particular, a relevant kind of question is Why does the plan you suggest not satisfy $p$?, where p is a plan property desirable to the user. Note that such a question pertains to plan space, i.e., the set of possible alternative plans. Adopting the recent approach to answer such questions in terms of plan-property dependencies, here we implement a tool and user interface for human-guided iterative planning including plan-space explanations. The tool runs in standard Web browsers, and provides simple user interfaces for both developers and users. We conduct a first user study, whose outcome indicates the usefulness of plan-property dependency explanations in iterative planning.

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Explainability has been a goal for Artificial Intelligence (AI) systems since their conception, with the need for explainability growing as more complex AI models are increasingly used in critical, high-stakes settings such as healthcare. Explanations have often added to an AI system in a non-principled, post-hoc manner. With greater adoption of these systems and emphasis on user-centric explainability, there is a need for a structured representation that treats explainability as a primary consideration, mapping end user needs to specific explanation types and the systems AI capabilities. We design an explanation ontology to model both the role of explanations, accounting for the system and user attributes in the process, and the range of different literature-derived explanation types. We indicate how the ontology can support user requirements for explanations in the domain of healthcare. We evaluate our ontology with a set of competency questions geared towards a system designer who might use our ontology to decide which explanation types to include, given a combination of users needs and a systems capabilities, both in system design settings and in real-time operations. Through the use of this ontology, system designers will be able to make informed choices on which explanations AI systems can and should provide.
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