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Register a new userImproving Document-Level Sentiment Analysis with User and Product Context
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Added by
Chenyang Lyu
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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Past work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review. We investigate incorporating additional review text available at the time of sentiment prediction that may prove meaningful for guiding prediction. Firstly, we incorporate all available historical review text belonging to the author of the review in question. Secondly, we investigate the inclusion of historical reviews associated with the current product (written by other users). We achieve this by explicitly storing representations of reviews written by the same user and about the same product and force the model to memorize all reviews for one particular user and product. Additionally, we drop the hierarchical architecture used in previous work to enable words in the text to directly attend to each other. Experiment results on IMDB, Yelp 2013 and Yelp 2014 datasets show improvement to state-of-the-art of more than 2 percentage points in the best case.
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Previous researchers have considered sentiment analysis as a document classification task, in which input documents are classified into predefined sentiment classes. Although there are sentences in a document that support important evidences for sentiment analysis and sentences that do not, they have treated the document as a bag of sentences. In other words, they have not considered the importance of each sentence in the document. To effectively determine polarity of a document, each sentence in the document should be dealt with different degrees of importance. To address this problem, we propose a document-level sentence classification model based on deep neural networks, in which the importance degrees of sentences in documents are automatically determined through gate mechanisms. To verify our new sentiment analysis model, we conducted experiments using the sentiment datasets in the four different domains such as movie reviews, hotel reviews, restaurant reviews, and music reviews. In the experiments, the proposed model outperformed previous state-of-the-art models that do not consider importance differences of sentences in a document. The experimental results show that the importance of sentences should be considered in a document-level sentiment classification task.
Document-level Sentiment Analysis (DSA) is more challenging due to vague semantic links and complicate sentiment information. Recent works have been devoted to leveraging text summarization and have achieved promising results. However, these summarization-based methods did not take full advantage of the summary including ignoring the inherent interactions between the summary and document. As a result, they limited the representation to express major points in the document, which is highly indicative of the key sentiment. In this paper, we study how to effectively generate a discriminative representation with explicit subject patterns and sentiment contexts for DSA. A Hierarchical Interaction Networks (HIN) is proposed to explore bidirectional interactions between the summary and document at multiple granularities and learn subject-oriented document representations for sentiment classification. Furthermore, we design a Sentiment-based Rethinking mechanism (SR) by refining the HIN with sentiment label information to learn a more sentiment-aware document representation. We extensively evaluate our proposed models on three public datasets. The experimental results consistently demonstrate the effectiveness of our proposed models and show that HIN-SR outperforms various state-of-the-art methods.
Attention-based long short-term memory (LSTM) networks have proven to be useful in aspect-level sentiment classification. However, due to the difficulties in annotating aspect-level data, existing public datasets for this task are all relatively small, which largely limits the effectiveness of those neural models. In this paper, we explore two approaches that transfer knowledge from document- level data, which is much less expensive to obtain, to improve the performance of aspect-level sentiment classification. We demonstrate the effectiveness of our approaches on 4 public datasets from SemEval 2014, 2015, and 2016, and we show that attention-based LSTM benefits from document-level knowledge in multiple ways.
Document-level relation extraction (RE) poses new challenges compared to its sentence-level counterpart. One document commonly contains multiple entity pairs, and one entity pair occurs multiple times in the document associated with multiple possible relations. In this paper, we propose two novel techniques, adaptive thresholding and localized context pooling, to solve the multi-label and multi-entity problems. The adaptive thresholding replaces the global threshold for multi-label classification in the prior work with a learnable entities-dependent threshold. The localized context pooling directly transfers attention from pre-trained language models to locate relevant context that is useful to decide the relation. We experiment on three document-level RE benchmark datasets: DocRED, a recently released large-scale RE dataset, and two datasets CDRand GDA in the biomedical domain. Our ATLOP (Adaptive Thresholding and Localized cOntext Pooling) model achieves an F1 score of 63.4, and also significantly outperforms existing models on both CDR and GDA.
Sentiment analysis is directly affected by compositional phenomena in language that act on the prior polarity of the words and phrases found in the text. Negation is the most prevalent of these phenomena and in order to correctly predict sentiment, a classifier must be able to identify negation and disentangle the effect that its scope has on the final polarity of a text. This paper proposes a multi-task approach to explicitly incorporate information about negation in sentiment analysis, which we show outperforms learning negation implicitly in a data-driven manner. We describe our approach, a cascading neural architecture with selective sharing of LSTM layers, and show that explicitly training the model with negation as an auxiliary task helps improve the main task of sentiment analysis. The effect is demonstrated across several different standard English-language data sets for both tasks and we analyze several aspects of our system related to its performance, varying types and amounts of input data and different multi-task setups.
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