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Register a new userWhat is Intelligent in Intelligent User Interfaces? A Meta-Analysis of 25 Years of IUI
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Added by
Malin Eiband
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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This reflection paper takes the 25th IUI conference milestone as an opportunity to analyse in detail the understanding of intelligence in the community: Despite the focus on intelligent UIs, it has remained elusive what exactly renders an interactive system or user interface intelligent, also in the fields of HCI and AI at large. We follow a bottom-up approach to analyse the emergent meaning of intelligence in the IUI community: In particular, we apply text analysis to extract all occurrences of intelligent in all IUI proceedings. We manually review these with regard to three main questions: 1) What is deemed intelligent? 2) How (else) is it characterised? and 3) What capabilities are attributed to an intelligent entity? We discuss the communitys emerging implicit perspective on characteristics of intelligence in intelligent user interfaces and conclude with ideas for stating ones own understanding of intelligence more explicitly.
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The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when applying such systems in everyday situations. This paper contributes a novel method and analysis to investigate such problems as reported by users: We analysed 45,448 reviews of four apps on the Google Play Store (Facebook, Netflix, Google Maps and Google Assistant) with sentiment analysis and topic modelling to reveal problems during interaction that can be attributed to the apps algorithmic decision-making. We enriched this data with users coping and support strategies through a follow-up online survey (N=286). In particular, we found problems and strategies related to content, algorithm, user choice, and feedback. We discuss corresponding implications for designing user support, highlighting the importance of user control and explanations of output, rather than processes.
The 11th Summer Workshop on Multimodal Interfaces eNTERFACE 2015 was hosted by the Numediart Institute of Creative Technologies of the University of Mons from August 10th to September 2015. During the four weeks, students and researchers from all over the world came together in the Numediart Institute of the University of Mons to work on eight selected projects structured around intelligent interfaces. Eight projects were selected and their reports are shown here.
This paper describes how home appliances might be enhanced to improve user awareness of energy usage. Households wish to lead comfortable and manageable lives. Balancing this reasonable desire with the environmental and political goal of reducing electricity usage is a challenge that we claim is best met through the design of interfaces that allows users better control of their usage and unobtrusively informs them of the actions of their peers. A set of design principles along these lines is formulated in this paper. We have built a fully functional prototype home appliance with a socially aware interface to signal the aggregate usage of the users peer group according to these principles, and present the prototype in the paper.
Virtual companions that interact with users in a socially complex environment require a wide range of social skills. Displaying curiosity is simultaneously a factor to improve a companions believability and to unobtrusively affect the users activities over time. Curiosity represents a drive to know new things. It is a major driving force for engaging learners in active learning. Existing research work pays little attention in curiosity. In this paper, we enrich the social skills of a virtual companion by infusing curiosity into its mental model. A curious companion residing in a Virtual Learning Environment (VLE) to stimulate users curiosity is proposed. The curious companion model is developed based on multidisciplinary considerations. The effectiveness of the curious companion is demonstrated by a preliminary field study.
In this paper we present use cases for affective user interfaces (UIs) in cars and how they are perceived by potential users in China and Germany. Emotion-aware interaction is enabled by the improvement of ubiquitous sensing methods and provides potential benefits for both traffic safety and personal well-being. To promote the adoption of affective interaction at an international scale, we developed 20 mobile in-car use cases through an inter-cultural design approach and evaluated them with 65 drivers in Germany and China. Our data shows perceived benefits in specific areas of pragmatic quality as well as cultural differences, especially for socially interactive use cases. We also discuss general implications for future affective automotive UI. Our results provide a perspective on cultural peculiarities and a concrete starting point for practitioners and researchers working on emotion-aware interfaces.
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