No Arabic abstract
Human and AI are increasingly interacting and collaborating to accomplish various complex tasks in the context of diverse application domains (e.g., healthcare, transportation, and creative design). Two dynamic, learning entities (AI and human) have distinct mental model, expertise, and ability; such fundamental difference/mismatch offers opportunities for bringing new perspectives to achieve better results. However, this mismatch can cause unexpected failure and result in serious consequences. While recent research has paid much attention to enhancing interpretability or explainability to allow machine to explain how it makes a decision for supporting humans, this research argues that there is urging the need for both human and AI should develop specific, corresponding ability to interact and collaborate with each other to form a human-AI team to accomplish superior results. This research introduces a conceptual framework called Co-Learning, in which people can learn with/from and grow with AI partners over time. We characterize three key concepts of co-learning: mutual understanding, mutual benefits, and mutual growth for facilitating human-AI collaboration on complex problem solving. We will present proof-of-concepts to investigate whether and how our approach can help human-AI team to understand and benefit each other, and ultimately improve productivity and creativity on creative problem domains. The insights will contribute to the design of Human-AI collaboration.
The rapid advancement of artificial intelligence (AI) is changing our lives in many ways. One application domain is data science. New techniques in automating the creation of AI, known as AutoAI or AutoML, aim to automate the work practices of data scientists. AutoAI systems are capable of autonomously ingesting and pre-processing data, engineering new features, and creating and scoring models based on a target objectives (e.g. accuracy or run-time efficiency). Though not yet widely adopted, we are interested in understanding how AutoAI will impact the practice of data science. We conducted interviews with 20 data scientists who work at a large, multinational technology company and practice data science in various business settings. Our goal is to understand their current work practices and how these practices might change with AutoAI. Reactions were mixed: while informants expressed concerns about the trend of automating their jobs, they also strongly felt it was inevitable. Despite these concerns, they remained optimistic about their future job security due to a view that the future of data science work will be a collaboration between humans and AI systems, in which both automation and human expertise are indispensable.
This position paper examines potential pitfalls on the way towards achieving human-AI co-creation with generative models in a way that is beneficial to the users interests. In particular, we collected a set of nine potential pitfalls, based on the literature and our own experiences as researchers working at the intersection of HCI and AI. We illustrate each pitfall with examples and suggest ideas for addressing it. Reflecting on all pitfalls, we discuss and conclude with implications for future research directions. With this collection, we hope to contribute to a critical and constructive discussion on the roles of humans and AI in co-creative interactions, with an eye on related assumptions and potential side-effects for creative practices and beyond.
Thinking of technology as a design material is appealing. It encourages designers to explore the materials properties to understand its capabilities and limitations, a prerequisite to generative design thinking. However, as a material, AI resists this approach because its properties emerge as part of the design process itself. Therefore, designers and AI engineers must collaborate in new ways to create both the material and its application experience. We investigate the co-creation process through a design study with 10 pairs of designers and engineers. We find that design probes with user data are a useful tool in defining AI materials. Through data probes, designers construct designerly representations of the envisioned AI experience (AIX) to identify desirable AI characteristics. Data probes facilitate divergent thinking, material testing, and design validation. Based on our findings, we propose a process model for co-creating AIX and offer design considerations for incorporating data probes in design tools.
We argue that a key challenge in enabling usable and useful interactive task learning for intelligent agents is to facilitate effective Human-AI collaboration. We reflect on our past 5 years of efforts on designing, developing and studying the SUGILITE system, discuss the issues on incorporating recent advances in AI with HCI principles in mixed-initiative interactions and multi-modal interactions, and summarize the lessons we learned. Lastly, we identify several challenges and opportunities, and describe our ongoing work
Reinforcement Learning AI commonly uses reward/penalty signals that are objective and explicit in an environment -- e.g. game score, completion time, etc. -- in order to learn the optimal strategy for task performance. However, Human-AI interaction for such AI agents should include additional reinforcement that is implicit and subjective -- e.g. human preferences for certain AI behavior -- in order to adapt the AI behavior to idiosyncratic human preferences. Such adaptations would mirror naturally occurring processes that increase trust and comfort during social interactions. Here, we show how a hybrid brain-computer-interface (hBCI), which detects an individuals level of interest in objects/events in a virtual environment, can be used to adapt the behavior of a Deep Reinforcement Learning AI agent that is controlling a virtual autonomous vehicle. Specifically, we show that the AI learns a driving strategy that maintains a safe distance from a lead vehicle, and most novelly, preferentially slows the vehicle when the human passengers of the vehicle encounter objects of interest. This adaptation affords an additional 20% viewing time for subjectively interesting objects. This is the first demonstration of how an hBCI can be used to provide implicit reinforcement to an AI agent in a way that incorporates user preferences into the control system.