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RNN based Incremental Online Spoken Language Understanding

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 Added by Panayiotis Georgiou
 Publication date 2019
and research's language is English




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Spoken Language Understanding (SLU) typically comprises of an automatic speech recognition (ASR) followed by a natural language understanding (NLU) module. The two modules process signals in a blocking sequential fashion, i.e., the NLU often has to wait for the ASR to finish processing on an utterance basis, potentially leading to high latencies that render the spoken interaction less natural. In this paper, we propose recurrent neural network (RNN) based incremental processing towards the SLU task of intent detection. The proposed methodology offers lower latencies than a typical SLU system, without any significant reduction in system accuracy. We introduce and analyze different recurrent neural network architectures for incremental and online processing of the ASR transcripts and compare it to the existing offline systems. A lexical End-of-Sentence (EOS) detector is proposed for segmenting the stream of transcript into sentences for intent classification. Intent detection experiments are conducted on benchmark ATIS, Snips and Facebooks multilingual task oriented dialog datasets modified to emulate a continuous incremental stream of words with no utterance demarcation. We also analyze the prospects of early intent detection, before EOS, with our proposed system.



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Spoken language understanding (SLU) refers to the process of inferring the semantic information from audio signals. While the neural transformers consistently deliver the best performance among the state-of-the-art neural architectures in field of natural language processing (NLP), their merits in a closely related field, i.e., spoken language understanding (SLU) have not beed investigated. In this paper, we introduce an end-to-end neural transformer-based SLU model that can predict the variable-length domain, intent, and slots vectors embedded in an audio signal with no intermediate token prediction architecture. This new architecture leverages the self-attention mechanism by which the audio signal is transformed to various sub-subspaces allowing to extract the semantic context implied by an utterance. Our end-to-end transformer SLU predicts the domains, intents and slots in the Fluent Speech Commands dataset with accuracy equal to 98.1 %, 99.6 %, and 99.6 %, respectively and outperforms the SLU models that leverage a combination of recurrent and convolutional neural networks by 1.4 % while the size of our model is 25% smaller than that of these architectures. Additionally, due to independent sub-space projections in the self-attention layer, the model is highly parallelizable which makes it a good candidate for on-device SLU.
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