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We propose Style Conditioned Recommendations (SCR) and introduce style injection as a method to diversify recommendations. We use Conditional Variational Autoencoder (CVAE) architecture, where both the encoder and decoder are conditioned on a user profile learned from item content data. This allows us to apply style transfer methodologies to the task of recommendations, which we refer to as injection. To enable style injection, user profiles are learned to be interpretable such that they express users propensities for specific predefined styles. These are learned via label-propagation from a dataset of item content, with limited labeled points. To perform injection, the condition on the encoder is learned while the condition on the decoder is selected per explicit feedback. Explicit feedback can be taken either from a users response to a style or interest quiz, or from item ratings. In the absence of explicit feedback, the condition at the encoder is applied to the decoder. We show a 12% improvement on NDCG@20 over the traditional VAE based approach and an average 22% improvement on AUC across all classes for predicting user style profiles against our best performing baseline. After injecting styles we compare the user style profile to the style of the recommendations and show that injected styles have an average +133% increase in presence. Our results show that style injection is a powerful method to diversify recommendations while maintaining personal relevance. Our main contribution is an application of a semi-supervised approach that extends item labels to interpretable user profiles.
With growing consumer adoption of online grocery shopping through platforms such as Amazon Fresh, Instacart, and Walmart Grocery, there is a pressing business need to provide relevant recommendations throughout the customer journey. In this paper, we introduce a production within-basket grocery recommendation system, RTT2Vec, which generates real-time personalized product recommendations to supplement the users current grocery basket. We conduct extensive offline evaluation of our system and demonstrate a 9.4% uplift in prediction metrics over baseline state-of-the-art within-basket recommendation models. We also propose an approximate inference technique 11.6x times faster than exact inference approaches. In production, our system has resulted in an increase in average basket size, improved product discovery, and enabled faster user check-out
One of the core problems in large-scale recommendations is to retrieve top relevant candidates accurately and efficiently, preferably in sub-linear time. Previous approaches are mostly based on a two-step procedure: first learn an inner-product model, and then use some approximate nearest neighbor (ANN) search algorithm to find top candidates. In this paper, we present Deep Retrieval (DR), to learn a retrievable structure directly with user-item interaction data (e.g. clicks) without resorting to the Euclidean space assumption in ANN algorithms. DRs structure encodes all candidate items into a discrete latent space. Those latent codes for the candidates are model parameters and learnt together with other neural network parameters to maximize the same objective function. With the model learnt, a beam search over the structure is performed to retrieve the top candidates for reranking. Empirically, we first demonstrate that DR, with sub-linear computational complexity, can achieve almost the same accuracy as the brute-force baseline on two public datasets. Moreover, we show that, in a live production recommendation system, a deployed DR approach significantly outperforms a well-tuned ANN baseline in terms of engagement metrics. To the best of our knowledge, DR is among the first non-ANN algorithms successfully deployed at the scale of hundreds of millions of items for industrial recommendation systems.
Features play an important role in the prediction tasks of e-commerce recommendations. To guarantee the consistency of off-line training and on-line serving, we usually utilize the same features that are both available. However, the consistency in turn neglects some discriminative features. For example, when estimating the conversion rate (CVR), i.e., the probability that a user would purchase the item if she clicked it, features like dwell time on the item detailed page are informative. However, CVR prediction should be conducted for on-line ranking before the click happens. Thus we cannot get such post-event features during serving. We define the features that are discriminative but only available during training as the privileged features. Inspired by the distillation techniques which bridge the gap between training and inference, in this work, we propose privileged features distillation (PFD). We train two models, i.e., a student model that is the same as the original one and a teacher model that additionally utilizes the privileged features. Knowledge distilled from the more accurate teacher is transferred to the student to improve its accuracy. During serving, only the student part is extracted and it relies on no privileged features. We conduct experiments on two fundamental prediction tasks at Taobao recommendations, i.e., click-through rate (CTR) at coarse-grained ranking and CVR at fine-grained ranking. By distilling the interacted features that are prohibited during serving for CTR and the post-event features for CVR, we achieve significant improvements over their strong baselines. During the on-line A/B tests, the click metric is improved by +5.0% in the CTR task. And the conversion metric is improved by +2.3% in the CVR task. Besides, by addressing several issues of training PFD, we obtain comparable training speed as the baselines without any distillation.
With the recent advances in Reinforcement Learning (RL), there have been tremendous interests in employing RL for recommender systems. However, directly training and evaluating a new RL-based recommendation algorithm needs to collect users real-time feedback in the real system, which is time and efforts consuming and could negatively impact on users experiences. Thus, it calls for a user simulator that can mimic real users behaviors where we can pre-train and evaluate new recommendation algorithms. Simulating users behaviors in a dynamic system faces immense challenges -- (i) the underlining item distribution is complex, and (ii) historical logs for each user are limited. In this paper, we develop a user simulator base on Generative Adversarial Network (GAN). To be specific, the generator captures the underlining distribution of users historical logs and generates realistic logs that can be considered as augmentations of real logs; while the discriminator not only distinguishes real and fake logs but also predicts users behaviors. The experimental results based on real-world e-commerce data demonstrate the effectiveness of the proposed simulator.
We present a framework to generate and evaluate thematic recommendations based on multilayer network representations of knowledge graphs (KGs). In this representation, each layer encodes a different type of relationship in the KG, and directed interlayer couplings connect the same entity in different roles. The relative importance of different types of connections is captured by an intuitive salience matrix that can be estimated from data, tuned to incorporate domain knowledge, address different use cases, or respect business logic. We apply an adaptation of the personalised PageRank algorithm to multilayer models of KGs to generate item-item recommendations. These recommendations reflect the knowledge we hold about the content and are suitable for thematic and/or cold-start recommendation settings. Evaluating thematic recommendations from user data presents unique challenges that we address by developing a method to evaluate recommendations relying on user-item ratings, yet respecting their thematic nature. We also show that the salience matrix can be estimated from user data. We demonstrate the utility of our methods by significantly improving consumption metrics in an AB test where collaborative filtering delivered subpar performance. We also apply our approach to movie recommendation using publicly-available data to ensure the reproducibility of our results. We demonstrate that our approach outperforms existing thematic recommendation methods and is even competitive with collaborative filtering approaches.