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MMALFM: Explainable Recommendation by Leveraging Reviews and Images

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 Added by Zhiyong Cheng
 Publication date 2018
and research's language is English




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Although the latent factor model achieves good accuracy in rating prediction, it suffers from many problems including cold-start, non-transparency, and suboptimal results for individual user-item pairs. In this paper, we exploit textual reviews and item images together with ratings to tackle these limitations. Specifically, we first apply a proposed multi-modal aspect-aware topic model (MATM) on text reviews and item images to model users preferences and items features from different aspects, and also estimate the aspect importance of a user towards an item. Then the aspect importance is integrated into a novel aspect-aware latent factor model (ALFM), which learns users and items latent factors based on ratings. In particular, ALFM introduces a weight matrix to associate those latent factors with the same set of aspects in MATM, such that the latent factors could be used to estimate aspect ratings. Finally, the overall rating is computed via a linear combination of the aspect ratings, which are weighted by the corresponding aspect importance. To this end, our model could alleviate the data sparsity problem and gain good interpretability for recommendation. Besides, every aspect rating is weighted by its aspect importance, which is dependent on the targeted users preferences and the targeted items features. Therefore, it is expected that the proposed method can model a users preferences on an item more accurately for each user-item pair. Comprehensive experimental studies have been conducted on the Yelp 2017 Challenge dataset and Amazon product datasets to demonstrate the effectiveness of our method.

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By providing explanations for users and system designers to facilitate better understanding and decision making, explainable recommendation has been an important research problem. In this paper, we propose Counterfactual Explainable Recommendation (CountER), which takes the insights of counterfactual reasoning from causal inference for explainable recommendation. CountER is able to formulate the complexity and the strength of explanations, and it adopts a counterfactual learning framework to seek simple (low complexity) and effective (high strength) explanations for the model decision. Technically, for each item recommended to each user, CountER formulates a joint optimization problem to generate minimal changes on the item aspects so as to create a counterfactual item, such that the recommendation decision on the counterfactual item is reversed. These altered aspects constitute the explanation of why the original item is recommended. The counterfactual explanation helps both the users for better understanding and the system designers for better model debugging. Another contribution of the work is the evaluation of explainable recommendation, which has been a challenging task. Fortunately, counterfactual explanations are very suitable for standard quantitative evaluation. To measure the explanation quality, we design two types of evaluation metrics, one from users perspective (i.e. why the user likes the item), and the other from models perspective (i.e. why the item is recommended by the model). We apply our counterfactual learning algorithm on a black-box recommender system and evaluate the generated explanations on five real-world datasets. Results show that our model generates more accurate and effective explanations than state-of-the-art explainable recommendation models.
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Many state-of-the-art recommendation systems leverage explicit item reviews posted by users by considering their usefulness in representing the users preferences and describing the items attributes. These posted reviews may have various associated properties, such as their length, their age since they were posted, or their item rating. However, it remains unclear how these different review properties contribute to the usefulness of their corresponding reviews in addressing the recommendation task. In particular, users show distinct preferences when considering different aspects of the reviews (i.e. properties) for making decisions about the items. Hence, it is important to model the relationship between the reviews properties and the usefulness of reviews while learning the users preferences and the items attributes. Therefore, we propose to model the reviews with their associated available properties. We introduce a novel review properties-based recommendation model (RPRM) that learns which review properties are more important than others in capturing the usefulness of reviews, thereby enhancing the recommendation results. Furthermore, inspired by the users information adoption framework, we integrate two loss functions and a negative sampling strategy into our proposed RPRM model, to ensure that the properties of reviews are correlated with the users preferences. We examine the effectiveness of RPRM using the well-known Yelp and Amazon datasets. Our results show that RPRM significantly outperforms a classical and five state-of-the-art baselines. Moreover, we experimentally show the advantages of using our proposed loss functions and negative sampling strategy, which further enhance the recommendation performances of RPRM.
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