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Speeding up the Metabolism in E-commerce by Reinforcement Mechanism Design

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 Added by Da Qing
 Publication date 2018
and research's language is English




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In a large E-commerce platform, all the participants compete for impressions under the allocation mechanism of the platform. Existing methods mainly focus on the short-term return based on the current observations instead of the long-term return. In this paper, we formally establish the lifecycle model for products, by defining the introduction, growth, maturity and decline stages and their transitions throughout the whole life period. Based on such model, we further propose a reinforcement learning based mechanism design framework for impression allocation, which incorporates the first principal component based permutation and the novel experiences generation method, to maximize short-term as well as long-term return of the platform. With the power of trial-and-error, it is possible to optimize impression allocation strategies globally which is contribute to the healthy development of participants and the platform itself. We evaluate our algorithm on a simulated environment built based on one of the largest E-commerce platforms, and a significant improvement has been achieved in comparison with the baseline solutions.



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We study the problem of allocating impressions to sellers in e-commerce websites, such as Amazon, eBay or Taobao, aiming to maximize the total revenue generated by the platform. We employ a general framework of reinforcement mechanism design, which uses deep reinforcement learning to design efficient algorithms, taking the strategic behaviour of the sellers into account. Specifically, we model the impression allocation problem as a Markov decision process, where the states encode the history of impressions, prices, transactions and generated revenue and the actions are the possible impression allocations in each round. To tackle the problem of continuity and high-dimensionality of states and actions, we adopt the ideas of the DDPG algorithm to design an actor-critic policy gradient algorithm which takes advantage of the problem domain in order to achieve convergence and stability. We evaluate our proposed algorithm, coined IA(GRU), by comparing it against DDPG, as well as several natural heuristics, under different rationality models for the sellers - we assume that sellers follow well-known no-regret type strategies which may vary in their degree of sophistication. We find that IA(GRU) outperforms all algorithms in terms of the total revenue.
In this paper we present an end-to-end framework for addressing the problem of dynamic pricing (DP) on E-commerce platform using methods based on deep reinforcement learning (DRL). By using four groups of different business data to represent the states of each time period, we model the dynamic pricing problem as a Markov Decision Process (MDP). Compared with the state-of-the-art DRL-based dynamic pricing algorithms, our approaches make the following three contributions. First, we extend the discrete set problem to the continuous price set. Second, instead of using revenue as the reward function directly, we define a new function named difference of revenue conversion rates (DRCR). Third, the cold-start problem of MDP is tackled by pre-training and evaluation using some carefully chosen historical sales data. Our approaches are evaluated by both offline evaluation method using real dataset of Alibaba Inc., and online field experiments starting from July 2018 with thousands of items, lasting for months on Tmall.com. To our knowledge, there is no other DP field experiment using DRL before. Field experiment results suggest that DRCR is a more appropriate reward function than revenue, which is widely used by current literature. Also, continuous price sets have better performance than discrete sets and our approaches significantly outperformed the manual pricing by operation experts.
It is common to encounter situations where one must solve a sequence of similar computational problems. Running a standard algorithm with worst-case runtime guarantees on each instance will fail to take advantage of valuable structure shared across the problem instances. For example, when a commuter drives from work to home, there are typically only a handful of routes that will ever be the shortest path. A naive algorithm that does not exploit this common structure may spend most of its time checking roads that will never be in the shortest path. More generally, we can often ignore large swaths of the search space that will likely never contain an optimal solution. We present an algorithm that learns to maximally prune the search space on repeated computations, thereby reducing runtime while provably outputting the correct solution each period with high probability. Our algorithm employs a simple explore-exploit technique resembling those used in online algorithms, though our setting is quite different. We prove that, with respect to our model of pruning search spaces, our approach is optimal up to constant factors. Finally, we illustrate the applicability of our model and algorithm to three classic problems: shortest-path routing, string search, and linear programming. We present experiments confirming that our simple algorithm is effective at significantly reducing the runtime of solving repeated computations.
Many machine intelligence techniques are developed in E-commerce and one of the most essential components is the representation of IDs, including user ID, item ID, product ID, store ID, brand ID, category ID etc. The classical encoding based methods (like one-hot encoding) are inefficient in that it suffers sparsity problems due to its high dimension, and it cannot reflect the relationships among IDs, either homogeneous or heterogeneous ones. In this paper, we propose an embedding based framework to learn and transfer the representation of IDs. As the implicit feedbacks of users, a tremendous amount of item ID sequences can be easily collected from the interactive sessions. By jointly using these informative sequences and the structural connections among IDs, all types of IDs can be embedded into one low-dimensional semantic space. Subsequently, the learned representations are utilized and transferred in four scenarios: (i) measuring the similarity between items, (ii) transferring from seen items to unseen items, (iii) transferring across different domains, (iv) transferring across different tasks. We deploy and evaluate the proposed approach in Hema App and the results validate its effectiveness.
Personalized size and fit recommendations bear crucial significance for any fashion e-commerce platform. Predicting the correct fit drives customer satisfaction and benefits the business by reducing costs incurred due to size-related returns. Traditional collaborative filtering algorithms seek to model customer preferences based on their previous orders. A typical challenge for such methods stems from extreme sparsity of customer-article orders. To alleviate this problem, we propose a deep learning based content-collaborative methodology for personalized size and fit recommendation. Our proposed method can ingest arbitrary customer and article data and can model multiple individuals or intents behind a single account. The method optimizes a global set of parameters to learn population-level abstractions of size and fit relevant information from observed customer-article interactions. It further employs customer and article specific embedding variables to learn their properties. Together with learned entity embeddings, the method maps additional customer and article attributes into a latent space to derive personalized recommendations. Application of our method to two publicly available datasets demonstrate an improvement over the state-of-the-art published results. On two proprietary datasets, one containing fit feedback from fashion experts and the other involving customer purchases, we further outperform comparable methodologies, including a recent Bayesian approach for size recommendation.

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