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Register a new userExplainable Agreement through Simulation for Tasks with Subjective Labels
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Added by
John Foley
Publication date
2018
fields
Informatics Engineering
and research's language is
English
Authors
John Foley
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The field of information retrieval often works with limited and noisy data in an attempt to classify documents into subjective categories, e.g., relevance, sentiment and controversy. We typically quantify a notion of agreement to understand the difficulty of the labeling task, but when we present final results, we do so using measures that are unaware of agreement or the inherent subjectivity of the task. We propose using user simulation to understand the effect size of this noisy agreement data. By simulating truth and predictions, we can understand the maximum scores a dataset can support: for if a classifier is doing better than a reasonable model of a human, we cannot conclude that it is actually better, but that it may be learning noise present in the dataset. We present a brief case study on controversy detection that concludes that a commonly-used dataset has been exhausted: in order to advance the state-of-the-art, more data must be gathered at the current level of label agreement in order to distinguish between techniques with confidence.
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Explainable artificially intelligent (XAI) systems form part of sociotechnical systems, e.g., human+AI teams tasked with making decisions. Yet, current XAI systems are rarely evaluated by measuring the performance of human+AI teams on actual decision-making tasks. We conducted two online experiments and one in-person think-aloud study to evaluate two currently common techniques for evaluating XAI systems: (1) using proxy, artificial tasks such as how well humans predict the AIs decision from the given explanations, and (2) using subjective measures of trust and preference as predictors of actual performance. The results of our experiments demonstrate that evaluations with proxy tasks did not predict the results of the evaluations with the actual decision-making tasks. Further, the subjective measures on evaluations with actual decision-making tasks did not predict the objective performance on those same tasks. Our results suggest that by employing misleading evaluation methods, our field may be inadvertently slowing its progress toward developing human+AI teams that can reliably perform better than humans or AIs alone.
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