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Register a new userA Manually Annotated Chinese Corpus for Non-task-oriented Dialogue Systems
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Added by
Jing Li
Publication date
2018
fields
Informatics Engineering
and research's language is
English
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This paper presents a large-scale corpus for non-task-oriented dialogue response selection, which contains over 27K distinct prompts more than 82K responses collected from social media. To annotate this corpus, we define a 5-grade rating scheme: bad, mediocre, acceptable, good, and excellent, according to the relevance, coherence, informativeness, interestingness, and the potential to move a conversation forward. To test the validity and usefulness of the produced corpus, we compare various unsupervised and supervised models for response selection. Experimental results confirm that the proposed corpus is helpful in training response selection models.
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Recent reinforcement learning algorithms for task-oriented dialogue system absorbs a lot of interest. However, an unavoidable obstacle for training such algorithms is that annotated dialogue corpora are often unavailable. One of the popular approaches addressing this is to train a dialogue agent with a user simulator. Traditional user simulators are built upon a set of dialogue rules and therefore lack response diversity. This severely limits the simulated cases for agent training. Later data-driven user models work better in diversity but suffer from data scarcity problem. To remedy this, we design a new corpus-free framework that taking advantage of their benefits. The framework builds a user simulator by first generating diverse dialogue data from templates and then build a new State2Seq user simulator on the data. To enhance the performance, we propose the State2Seq user simulator model to efficiently leverage dialogue state and history. Experiment results on an open dataset show that our user simulator helps agents achieve an improvement of 6.36% on success rate. State2Seq model outperforms the seq2seq baseline for 1.9 F-score.
The ability to recognise emotions lends a conversational artificial intelligence a human touch. While emotions in chit-chat dialogues have received substantial attention, emotions in task-oriented dialogues have been largely overlooked despite having an equally important role, such as to signal failure or success. Existing emotion-annotated task-oriented corpora are limited in size, label richness, and public availability, creating a bottleneck for downstream tasks. To lay a foundation for studies on emotions in task-oriented dialogues, we introduce EmoWOZ, a large-scale manually emotion-annotated corpus of task-oriented dialogues. EmoWOZ is based on MultiWOZ, a multi-domain task-oriented dialogue dataset. It contains more than 11K dialogues with more than 83K emotion annotations of user utterances. In addition to Wizzard-of-Oz dialogues from MultiWOZ, we collect human-machine dialogues within the same set of domains to sufficiently cover the space of various emotions that can happen during the lifetime of a data-driven dialogue system. To the best of our knowledge, this is the first large-scale open-source corpus of its kind. We propose a novel emotion labelling scheme, which is tailored to task-oriented dialogues. We report a set of experimental results to show the usability of this corpus for emotion recognition and state tracking in task-oriented dialogues.
Dialogue management (DM) decides the next action of a dialogue system according to the current dialogue state, and thus plays a central role in task-oriented dialogue systems. Since dialogue management requires to have access to not only local utterances, but also the global semantics of the entire dialogue session, modeling the long-range history information is a critical issue. To this end, we propose a novel Memory-Augmented Dialogue management model (MAD) which employs a memory controller and two additional memory structures, i.e., a slot-value memory and an external memory. The slot-value memory tracks the dialogue state by memorizing and updating the values of semantic slots (for instance, cuisine, price, and location), and the external memory augments the representation of hidden states of traditional recurrent neural networks through storing more context information. To update the dialogue state efficiently, we also propose slot-level attention on user utterances to extract specific semantic information for each slot. Experiments show that our model can obtain state-of-the-art performance and outperforms existing baselines.
This paper presents the Frames dataset (Frames is available at http://datasets.maluuba.com/Frames), a corpus of 1369 human-human dialogues with an average of 15 turns per dialogue. We developed this dataset to study the role of memory in goal-oriented dialogue systems. Based on Frames, we introduce a task called frame tracking, which extends state tracking to a setting where several states are tracked simultaneously. We propose a baseline model for this task. We show that Frames can also be used to study memory in dialogue management and information presentation through natural language generation.
Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which, although less accurate than human supervision, has the advantage of being cheap and fast. In this paper we propose a novel controlled data generation method that could be used as a training augmentation framework for closed-domain dialogue. Our contribution is twofold. First we show how to optimally train and control the generation of intent-specific sentences using a conditional variational autoencoder. Then we introduce a novel protocol called query transfer that allows to leverage a broad, unlabelled dataset to extract relevant information. Comparison with two different baselines shows that our method, in the appropriate regime, consistently improves the diversity of the generated queries without compromising their quality.
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