Subscribe to the gold package and get unlimited access to Shamra Academy
Register a new userMining User Opinions in Mobile App Reviews: A Keyword-based Approach
224
0
0.0
(
0
)
Added by
Phong Minh Vu
Publication date
2015
fields
Informatics Engineering
and research's language is
English
Ask ChatGPT about the research
No Arabic abstract
User reviews of mobile apps often contain complaints or suggestions which are valuable for app developers to improve user experience and satisfaction. However, due to the large volume and noisy-nature of those reviews, manually analyzing them for useful opinions is inherently challenging. To address this problem, we propose MARK, a keyword-based framework for semi-automated review analysis. MARK allows an analyst describing his interests in one or some mobile apps by a set of keywords. It then finds and lists the reviews most relevant to those keywords for further analysis. It can also draw the trends over time of those keywords and detect their sudden changes, which might indicate the occurrences of serious issues. To help analysts describe their interests more effectively, MARK can automatically extract keywords from raw reviews and rank them by their associations with negative reviews. In addition, based on a vector-based semantic representation of keywords, MARK can divide a large set of keywords into more cohesive subsets, or suggest keywords similar to the selected ones.
rate research
Read More
The flexibility of the inference process in Variational Autoencoders (VAEs) has recently led to revising traditional probabilistic topic models giving rise to Neural Topic Models (NTMs). Although these approaches have achieved significant results, surprisingly very little work has been done on how to disentangle the latent topics. Existing topic models when applied to reviews may extract topics associated with writers subjective opinions mixed with those related to factual descriptions such as plot summaries in movie and book reviews. It is thus desirable to automatically separate opinion topics from plot/neutral ones enabling a better interpretability. In this paper, we propose a neural topic model combined with adversarial training to disentangle opinion topics from plot and neutral ones. We conduct an extensive experimental assessment introducing a new collection of movie and book reviews paired with their plots, namely MOBO dataset, showing an improved coherence and variety of topics, a consistent disentanglement rate, and sentiment classification performance superior to other supervised topic models.
User engagement is crucial to the long-term success of a mobile app. Several metrics, such as dwell time, have been used for measuring user engagement. However, how to effectively predict user engagement in the context of mobile apps is still an open research question. For example, do the mobile usage contexts (e.g.,~time of day) in which users access mobile apps impact their dwell time? Answers to such questions could help mobile operating system and publishers to optimize advertising and service placement. In this paper, we first conduct an empirical study for assessing how user characteristics, temporal features, and the short/long-term contexts contribute to gains in predicting users app dwell time on the population level. The comprehensive analysis is conducted on large app usage logs collected through a mobile advertising company. The dataset covers more than 12K anonymous users and 1.3 million log events. Based on the analysis, we further investigate a novel mobile app engagement prediction problem -- can we predict simultaneously what app the user will use next and how long he/she will stay on that app? We propose several strategies for this joint prediction problem and demonstrate that our model can improve the performance significantly when compared with the state-of-the-art baselines. Our work can help mobile system developers in designing a better and more engagement-aware mobile app user experience.
The number of user reviews of tourist attractions, restaurants, mobile apps, etc. is increasing for all languages; yet, research is lacking on how reviews in multiple languages should be aggregated and displayed. Speakers of different languages may have consistently different experiences, e.g., different information available in different languages at tourist attractions or different user experiences with software due to internationalization/localization choices. This paper assesses the similarity in the ratings given by speakers of different languages to London tourist attractions on TripAdvisor. The correlations between different languages are generally high, but some language pairs are more correlated than others. The results question the common practice of computing average ratings from reviews in many languages.
App reviews deliver user opinions and emerging issues (e.g., new bugs) about the app releases. Due to the dynamic nature of app reviews, topics and sentiment of the reviews would change along with app relea
With the spread and development of new epidemics, it is of great reference value to identify the changing trends of epidemics in public emotions. We designed and implemented the COVID-19 public opinion monitoring system based on time series thermal new word mining. A new word structure discovery scheme based on the timing explosion of network topics and a Chinese sentiment analysis method for the COVID-19 public opinion environment is proposed. Establish a Scrapy-Redis-Bloomfilter distributed crawler framework to collect data. The system can judge the positive and negative emotions of the reviewer based on the comments, and can also reflect the depth of the seven emotions such as Hopeful, Happy, and Depressed. Finally, we improved the sentiment discriminant model of this system and compared the sentiment discriminant error of COVID-19 related comments with the Jiagu deep learning model. The results show that our model has better generalization ability and smaller discriminant error. We designed a large data visualization screen, which can clearly show the trend of public emotions, the proportion of various emotion categories, keywords, hot topics, etc., and fully and intuitively reflect the development of public opinion.
Log in to be able to interact and post comments
comments
Fetching comments
Sign in to be able to follow your search criteria
