Sub-tasks of intent classification, such as robustness to distribution shift, adaptation to specific user groups and personalization, out-of-domain detection, require extensive and flexible datasets for experiments and evaluation. As collecting such
datasets is time- and labor-consuming, we propose to use text generation methods to gather datasets. The generator should be trained to generate utterances that belong to the given intent. We explore two approaches to the generation of task-oriented utterances: in the zero-shot approach, the model is trained to generate utterances from seen intents and is further used to generate utterances for intents unseen during training. In the one-shot approach, the model is presented with a single utterance from a test intent. We perform a thorough automatic, and human evaluation of the intrinsic properties of two-generation approaches. The attributes of the generated data are close to original test sets, collected via crowd-sourcing.
The lack of publicly available evaluation data for low-resource languages limits progress in Spoken Language Understanding (SLU). As key tasks like intent classification and slot filling require abundant training data, it is desirable to reuse existi
ng data in high-resource languages to develop models for low-resource scenarios. We introduce xSID, a new benchmark for cross-lingual (x) Slot and Intent Detection in 13 languages from 6 language families, including a very low-resource dialect. To tackle the challenge, we propose a joint learning approach, with English SLU training data and non-English auxiliary tasks from raw text, syntax and translation for transfer. We study two setups which differ by type and language coverage of the pre-trained embeddings. Our results show that jointly learning the main tasks with masked language modeling is effective for slots, while machine translation transfer works best for intent classification.
