Evaluating the Effectiveness of Employees’ Performance Appraisal in Public Hospitals: A field Study in the Public Hospitals of the Syrian Coast

This research aims to examine the concept of Employees’ Performance Evaluation, as it is an important strategy that helps managers take an objective decision about the employee’s performance level. Also, it informs the extent of improvement that has occurred as related to the employees’ completion of tasks and their ability to bear highlevel responsibilities and extra duties. Such appraisal will have a positive effect on achieving the objectives of the hospital and increasing its performance efficiency. This research studied the most important factors that affect performance efficiency in the public hospitals of the Syrian Coast. To conduct this research, questionnaires and descriptive, analytical, and statistical techniques were utilized to collect statistics. They were later analyzed by the statistical program SPSS. The findings of this research showed weak experience in evaluation methods and techniques. It was also surmised that no feedback was given to the employees. Such feedback should be required as it orients the employees with the level of their performance and makes the opportunity to improve possible. The recommendations of this research suggest that evaluators should undergo sufficient training in order to be oriented with evaluation concepts and techniques. Also, a suitable feedback about performance should be made available to the employees.