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HCI and NLP traditionally focus on different evaluation methods. While HCI involves a small number of people directly and deeply, NLP traditionally relies on standardized benchmark evaluations that involve a larger number of people indirectly. We pre sent five methodological proposals at the intersection of HCI and NLP and situate them in the context of ML-based NLP models. Our goal is to foster interdisciplinary collaboration and progress in both fields by emphasizing what the fields can learn from each other.
Recent Deep Learning (DL) summarization models greatly outperform traditional summarization methodologies, generating high-quality summaries. Despite their success, there are still important open issues, such as the limited engagement and trust of us ers in the whole process. In order to overcome these issues, we reconsider the task of summarization from a human-centered perspective. We propose to integrate a user interface with an underlying DL model, instead of tackling summarization as an isolated task from the end user. We present a novel system, where the user can actively participate in the whole summarization process. We also enable the user to gather insights into the causative factors that drive the model's behavior, exploiting the self-attention mechanism. We focus on the financial domain, in order to demonstrate the efficiency of generic DL models for domain-specific applications. Our work takes a first step towards a model-interface co-design approach, where DL models evolve along user needs, paving the way towards human-computer text summarization interfaces.
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