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We propose a novel on-device neural sequence labeling model which uses embedding-free projections and character information to construct compact word representations to learn a sequence model using a combination of bidirectional LSTM with self-attent ion and CRF. Unlike typical dialog models that rely on huge, complex neural network architectures and large-scale pre-trained Transformers to achieve state-of-the-art results, our method achieves comparable results to BERT and even outperforms its smaller variant DistilBERT on conversational slot extraction tasks. Our method is faster than BERT models while achieving significant model size reduction--our model requires 135x and 81x fewer model parameters than BERT and DistilBERT, respectively. We conduct experiments on multiple conversational datasets and show significant improvements over existing methods including recent on-device models. Experimental results and ablation studies also show that our neural models preserve tiny memory footprint necessary to operate on smart devices, while still maintaining high performance.
In this paper, we study the utilization of pre-trained language models to enable few-shotNatural Language Generation (NLG) in task-oriented dialog systems. We introduce a system consisting of iterative self-training and an extensible mini-template fr amework that textualizes the structured input data into semi-natural text to fully take advantage of pre-trained language models. We compare var-ious representations of NLG models' input and output and show that transforming the input and output to be similar to what the language model has seen before during pre-training improves the model's few-shot performance substantially. We show that neural mod-els can be trained with as few as 300 annotated examples while providing high fidelity, considerably lowering the resource requirements for standing up a new domain or language.This level of data efficiency removes the need for crowd-sourced data collection resulting in higher quality data annotated by expert linguists. In addition, model maintenance and debugging processes will improve in this few-shot setting. Finally, we explore distillation and using a caching system to satisfy latency requirements of real-world systems.
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