In this paper, we present a new experimental progress in brief on the recent observation of the charged charmonium-like state Z_c(4020)^{+/-} states and its iso-spin partner Z_c(4020)^{0} in pi pi hc process at the BESIII experiment. The charged Z_{c}(4020) is its decay into pi^{+/-} hc final state, and carries electric charge, thus it contains at least four quarks. The observation of both charge and neutral state makes Z_{c}(4020) the first iso-spin triplet Z_{c} state observed in experiment.
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