We report on the effects of introducing magnetic and non-magnetic disorder in the hyperkagome iridate quantum spin liquid (QSL) candidate Na$_4$Ir$_3$O$_8$ by partially replacing Ir$^{4+}$ ($S = 1/2$) with Ru$^{4+}$ ($S = 1$) or Ti$^{4+}$ ($S = 0$). Specifically, we synthesized Na$_4$(Ir$_{1-x}$Ru$_x$)$_3$O$_8 (x = 0.05, 0.10, 0.2, 0.3)$ and Na$_4$Ir$_{2.7}$Ti$_{0.3}$O$_8$ samples and measured electrical transport, AC and DC magnetization, and heat capacity down to $T = 1.8$ K. Na$_4$Ir$_3$O$_8$ is associated with a large Weiss temperature $theta = -650$ K, a broad anomaly in magnetic heat capacity C$_{mag}$ at T $approx25$ K, low temperature power-law heat capacity, and spin glass freezing below $T_f approx 6$ K. We track the change in these characteristic features as Ir is partially substituted by Ru or Ti. We find that for Ru substitution, $theta$ increases and stays negative, the anomaly in C$_{mag}$ is suppressed in magnitude and pushed to lower temperatures, low temperature $C sim T^alpha$ with $alpha$ between $2$ and $3$ and decreasing towards $2$ with increasing $x$, and $T_f$ increases with increase in Ru concentration $x$. For Ti substitution we find that $theta$ and T$_f$ become smaller and the anomaly in $C_{mag}$ is completely suppressed. In addition, introducing non-magnetic Ti leads to the creation of orphan spins which show up in the low temperature magnetic susceptibility.