Feedback from active galactic nuclei (AGN) remains controversial despite its wide acceptance as necessary to regulate massive galaxy growth. A dedicated workshop was held on 16-20 October 2017 at the Lorentz Center in Leiden to distinguish between the reality and myths of AGN feedback from the observational side. Here, we summarize briefly all the sessions and outcome of the stimulating workshop. More details on the outcome of the discussions are provided in a series of articles.