We review infrared observations of classical and recurrent novae, at wavelengths >3microns, including both broad-band and spectroscopic observations. In recent years infrared spectroscopy in particular has revolutionised our understanding of the nova phenomenon, by revealing fine-structure and coronal lines, and the mineralogy of nova dust. Infrared spectroscopic facilities that are, or will be, becoming available in the next 10 - 20 years have the potential for a comprehensive study of nova line emission and dust mineralogy, and for an unbiassed assessment of the extragalactic nova populations.