اشترك بالحزمة الذهبية واحصل على وصول غير محدود شمرا أكاديميا
تسجيل مستخدم جديدImproving The Quality of Passengers Transport Services (Public And Private): an Applied Study on Road Transport Sector of Passengers in Lattakia
578
0 0
0.0
(
0
)
تمت اﻹضافة من قبل
امانة التحرير مجلة جامعة تشرين
اسأل ChatGPT حول البحث
This research study the status of the road transport sector of the passengers in the city of Lattakia, and identify the most important dimensions of the quality of service of public and private transport ,and has been measuring the quality of these services and the degree of customer satisfaction by the difference between the expectations and the perception of customers of the dimensions of the quality of those services, and to identify the differences between the two points of view of both passengers and drivers for the quality of road transport services. In addition to evaluating the currently scientific methods, the organizational culture , leadership style , method of work in the company under study, to identify the availability of basic requirements of the philosophy of continuous improvement. In the end, we have provided a summary of the most important results and some of the recommendations to improve the quality of road transport services for passengers in the city of Lattakia on the level of public and private transport.
No English abstract
المراجع المستخدمة
ﻻ يوجد مراجع
قيم البحث
اقرأ أيضاً
This research sheds light on an important sector of the national economy, which is the marine transport sector, because it provides many services. We studied the standards of financial and administrative estimation used in this sector in order to eva
luate the performance of Lattakia and Tartous ports and check if these standards are suitable for the competing sectors. It becomes clear that the evaluation standards in both ports are not suitable to evaluate the performance; nor do they suit the new competitive environment of the two ports as a result of the competition of the international ports which offer high standard services such as speed and good quality. So, we must provide additional suggestions and other standards that may enhance the level of performance of these two ports and develop the quality of their services, such as the immaterial, qualitative and timescale standards, because these standards have a great role in improving the quality of work and performance. The concept and importance of the financial and administrative estimation and phases of financial and administrative estimation are explained in order to get the desired result of the evaluation and enhance the performance by showing the obstacles and deviations. This is to get the optimum methods to solve problems, show the efficiency in performance, and make sure to develop it in the future.
The research aims at identifying the factors affecting the returns of loan portfolios of private commercial banks in Syria during the period (2007- 2012), where it was studying the behavior of the dependent variable represented in (Yield Loan Portfol
ios) and the independent variables of (employment rate of deposits in loans, the size of the bank liquidity the age of the bank, the number of branches, and the capital adequacy ratio) is studied. Research findings There is a significant positive effect for independent variables, such as age of the bank, capital adequacy ratio (except Byblos Bank Syria) affecting loan portfolios returns on private commercial banks under study. There is not a statistically significant effect for independent variables like employment rates of deposits in loans, the size of the bank, and liquidity (except Byblos Bank Syria), and the number of the bank branches (except Bank of Syria and overseas) returns on the loan portfolios private commercial banks under study.
The research aims to study the relationship between social capital development of: a commitment of workers to the work value and ethic and trust building, and the development of networks of social relations, and investment potential of the library to
improve the service of society, and the promotion of the activities of public libraries between public beneficiaries. Descriptive methodology has been adopted to include all staff who are working at Directorate of Culture in Latakia province libraries, amounting to almost (154) employees, due to the small size of the research population. Comprehensive survey has been used, it was distributed to (154) workers, a (141) questionnaires were found suitable for analysis, and the response rate was (91.56%). The research found the following results: *There is positive and significant relationship between workers commitment to workers values and ethic and the promotion of public libraries between user, where (66.3%) of the developments in the promotion of the activities of public libraries between audience beneficiaries changes interpreted by employees to the values and work ethic commitment. *There is positive and significant relationship between confidence and strengthen the relationship between the public library community and the promotion of activities between the public beneficiaries building, where (57.2%) of the developments in the promotion of the activities of public libraries between audience beneficiaries changes interpreted build confidence and strengthen the relationship with the library community. *There is positive and significant relationship between the network of social relations in public libraries development and promotion of activities between the public beneficiaries relationship, where that (52.3%) of the developments in the promotion of the activities of public libraries between audience beneficiaries changes interpret the development of the network of social relations. *There is positive and significant relationship between the investment public library potential development to improve community services and the promotion of activities between the public beneficiaries, where that (49.1%) of the developments in the promotion of the activities of public libraries between audience beneficiaries changes interpreted Investment Public Library potential for improving community services development.
This study aimed to identify the relationship between job satisfaction and marketing performance in the Syrian Railways Establishment in Lattakia. By identifying the impact of each the functional upgrade, working hours (work program), work content, a
nd work environment. The researcher relied on the Deductive Approach as a general method. He follows a survey methodology, and he gave a questionnaire to 290 people of the staff of the institution, He also made a field study to show this relationship, The main result of the study was that there an existence of an acceptable positive correlation between job satisfaction and marketing performance through upgrade, work program, content and work environment, And we provided a summary of the main result that have found out is that the most important role of job satisfaction in improving marketing performance, With the presentation of some of the proposals and recommendations The need for the institution to increase its interest in the satisfaction of the functional factor, through achieving in obtaining promotion and providing material and moral incentives through programs of work and providing independence in work, because it will increase the efficiency and effectiveness in the performance of the institution and achieve profitability, and improve the volume of sales, and enhance the loyalty of its employees.
The current research addresses the impact of the impact of the elements of promotional mix (Public Relations, advertising, personal selling, sales promotion) to increase the competitive ability of the service organizations by conducting a field study
on private hospitals which works in the Syrian coast , and to achieve the objectives of the research, A questionnaire was built and this questionnaire has applied on managers administrators in those hospitals, marketing Specialist, if any, or are responsible of advertising, where the researcher used the method of comprehensive inventory which concerns with collection the information on the hospitals studied, and the number of distributed questionnaires (61) questionnaire , recovered them (57) questionnaire , and the response rate (93.44 %), after study and analysis of the study found the following results: 1 - There is a significant correlation between the of the public relations method used by the departments of private hospitals operating in the Syrian coast and its ability to compete in the health market. 2 - There is a significant correlation between the types of advertising used by the departments of private hospitals operating in the Syrian coast and its ability to compete in the health market. 3 - There is a significant correlation between the of personal selling method used by the departments of private hospitals operating in the Syrian coast and its ability to compete in the health market. 4 - There is a significant correlation between the of the sales promotion method used by the departments of private hospitals operating in the Syrian coast and its ability to compete in the health market.
الأسئلة المقترحة
سجل دخول لتتمكن من نشر تعليقات
التعليقات
جاري جلب التعليقات
سجل دخول لتتمكن من متابعة معايير البحث التي قمت باختيارها
